Amaysim can advise that the outage impacting customers in Gunnedah, NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank you for your patience.
Posted Sep 13, 2025 - 20:51 AEST
Update
amaysim is aware of an outage impacting services to customers in GUNNEDAH, NSW, due to Planned Works C314313 on site, which is now valid until 19:00. The outage is affecting Mobile - 4G services. We apologize for the inconvenience this is causing our customers. Services are expected to be restored by 2025-09-13 19:00:00 AEST.
Posted Sep 13, 2025 - 14:04 AEST
Update
amaysim is aware of an outage affecting services to customers in Gunnedah, NSW. There is no new information to share since the last update. We apologize for the inconvenience this is causing and appreciate customers' patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Sep 13, 2025 - 08:50 AEST
Investigating
amaysim is aware of an outage affecting services for customers in Gunnedah, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-13 07:00 AEST. We will provide regular updates as more information becomes available and appreciate customers' patience.