Remote Outage in Charters Towers - Ayr - Ingham, QLD

Incident Report for amaysim

Resolved

The outage impacting services in Charters Towers, Ayr, and Ingham, QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.

Posted Dec 22, 2025 - 22:21 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Charters Towers - Ayr - Ingham, QLD.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.

Posted Dec 22, 2025 - 19:12 AEDT