Regional Outage in Innisfail - Cassowary Coast, QLD

Incident Report for amaysim

Resolved

Amaysim can advise that the outage impacting customers in Innisfail - Cassowary Coast QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Posted Aug 27, 2025 - 18:42 AEST

Update

amaysim is aware of an outage affecting services to customers in Innisfail - Cassowary Coast, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Posted Aug 27, 2025 - 16:32 AEST

Update

amaysim is aware of an outage affecting services to customers in Innisfail - Cassowary Coast, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Posted Aug 26, 2025 - 16:42 AEST

Update

amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Posted Aug 25, 2025 - 17:02 AEST

Update

amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 24, 2025 - 17:13 AEST

Update

amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 23, 2025 - 17:32 AEST

Update

amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 23, 2025 - 11:51 AEST

Update

amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Posted Aug 23, 2025 - 06:02 AEST

Update

amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Posted Aug 23, 2025 - 00:23 AEST

Investigating

amaysim is aware of an outage affecting services to customers in Innisfail - Cassowary Coast, QLD. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as soon as possible. At this time, the duration for resolution is unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available. Customers are thanked for their patience.
Posted Aug 22, 2025 - 18:32 AEST