Regional Outage in Lachlan Valley, NSW

Incident Report for amaysim

Resolved

The outage impacting services in Lachlan Valley, NSW has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.

Posted Dec 20, 2025 - 00:21 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency calls can be made where other mobile provider coverage exists or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.

Posted Dec 19, 2025 - 20:52 AEDT