Regional Outage in Great Lakes, NSW

Incident Report for amaysim

Resolved

The outage impacting services in Great Lakes, NSW has been resolved and all services should now be back to normal.

If your service is still not working, please raise a fault.

Posted Jan 12, 2026 - 07:22 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.

Posted Jan 12, 2026 - 06:03 AEDT