Amaysim can advise that the outage impacting customers in Richmond Valley - Coastal NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Posted Aug 21, 2025 - 13:22 AEST
Investigating
amaysim is aware of an outage affecting services to customers in Richmond Valley - Coastal, NSW. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as quickly as possible. The time required to resolve the situation is currently unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.