Please be advised further updates will be shared on CS1866650.
Posted Dec 15, 2025 - 23:47 AEDT
Update
There is an ongoing outage affecting services:
Affected services: NBN - Voice & Internet. Affected areas: Carnarvon, Geraldton, Dongara, Cape Burney, Moonyoonooka, Walkaway, Wandina, Greenough, Narngulu, Rudds Gully, Georgina, Mount Hill, South Greenough, Bootenal, Minnenooka, Northampton, WA. Cause: Power outage. Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your services and appreciate your patience.
Posted Dec 15, 2025 - 17:15 AEDT
Update
There is an ongoing outage affecting services with details as follows:
Affected services: NBN - Voice & Internet. Affected areas: Carnarvon, Geraldton, Dongara, Cape Burney, Moonyoonooka, Walkaway, Wandina, Greenough, Narngulu, Rudds Gully, Georgina, Mount Hill, South Greenough, Bootenal, Minnenooka, Northampton, WA. Cause: Power Outage. Emergency Call Service (000): Under Investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your services and appreciate your patience.
Posted Dec 15, 2025 - 11:08 AEDT
Update
There is an ongoing disruption affecting services as detailed below:
Affected services: NBN - Voice & Internet. Affected areas: Carnarvon, Geraldton, Dongara, Cape Burney, Moonyoonooka, Walkaway, Wandina, Greenough, Narngulu, Rudds Gully, Georgina, Mount Hill, South Greenough, Bootenal, Minnenooka, Northampton, WA. Postcodes: 6525, 6528, 6530, 6531, 6532, 6701. Cause: Power outage. Emergency Call Service (000): Under investigation.
We apologise for the inconvenience this is causing and appreciate your patience.
Posted Dec 15, 2025 - 05:02 AEDT
Update
amaysim is working on restoring an outage affecting services. Updated details on the outage are below:
Affected services: NBN - Voice & Internet. Affected areas: Carnarvon, Geraldton, Dongara, Cape Burney, Moonyoonooka, Walkaway, Wandina, Greenough, Narngulu, Rudds Gully, Georgina, Mount Hill, South Greenough, Bootenal, Minnenooka, Northampton, WA. Postcodes: 6525, 6528, 6530, 6531, 6532, 6701. Cause: Power outage. We are working with the relevant provider, monitoring the situation closely and will keep you updated. The local power supplier has provided an estimated time of restoration of 00:00 AEDT on 15/12/2025, however this is subject to change.
We apologise for the impact this outage is having on your services and appreciate your patience.
Posted Dec 14, 2025 - 23:21 AEDT
Investigating
amaysim is aware of outages affecting services:
Affected services: NBN - Voice & Internet. Affected areas: Carnarvon, WA. Postcodes: 6701. Cause: Power outage. Emergency Call Service (000): Under investigation.
Our teams are actively working to restore your services as a priority. We will keep you informed of the progress.