Regional Outage in Merriwa (2329) area New South Wales

Incident Report for amaysim

Resolved

We are pleased to advise that the outage impacting services in Merriwa (2329) area New South Wales has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Posted Apr 04, 2026 - 20:42 AEDT

Update

There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Posted Apr 04, 2026 - 19:52 AEDT

Update

There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Posted Apr 04, 2026 - 14:02 AEDT

Investigating

amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Posted Apr 04, 2026 - 08:22 AEDT