amaysim can advise that the outage impacting customers in Bungwahl, Coomba Park, Bulahdelah, Elizabeth Beach, Smiths Lake, Coolongalook, Mount Chapman, NSW 2423, 2428 has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank you for your patience.
Posted Aug 20, 2025 - 09:22 AEST
Update
amaysim is aware of an outage affecting services to customers in Bungwahl, Coomba Park, Bulahdelah, Elizabeth Beach, Smiths Lake, Coolongalook, Mount Chapman, NSW 2423, 2428 due to unplanned equipment failure. The outage is impacting Mobile – Voice & Internet. The estimated time to fix is currently under investigation. A technician is scheduled to attend the site in the morning. We thank customers for their patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Posted Aug 20, 2025 - 03:02 AEST
Investigating
amaysim is aware of an outage affecting services to customers in Bungwahl, Coomba Park, Bulahdelah, Elizabeth Beach, Smiths Lake, Coolongalook, Mount Chapman, NSW 2423, 2428 due to unplanned equipment failure. The outage is impacting Mobile – Voice & Internet. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. Currently, the time required to resolve the issue is unknown, but we are prioritizing resources to fix it. We appreciate customers' patience and will provide regular updates as more information becomes available.