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All Systems Operational
About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
Mobile
Operational
90 days ago
99.71
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Operational
90 days ago
98.82
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Dec 31, 2025
Resolved -
The outage impacting services in DUNK ISLAND, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:13 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:13 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 16:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 16:52 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Mid West, WA has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:12 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:12 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Mid West, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 31, 05:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Mid West, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 31, 05:32 AEDT
Dec 30, 2025
Resolved -
The outage impacting services in Kalkadoon, The Gap, Mount Isa, QLD has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
The Emergency Call service (000) is operational.
Dec 30, 18:34 AEDT
If your service is still not working, please raise a fault.
The Emergency Call service (000) is operational.
Dec 30, 18:34 AEDT
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 15:41 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 15:41 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 10:49 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 10:49 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 30, 10:16 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 30, 10:16 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 06:40 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 06:40 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Fisher, Healy, Kalkadoon, Menzies, Mica Creek, Miles End, Mornington, Mount Isa City, Parkside, Pioneer, The Gap, Townview, Winston - QLD 4825.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 01:40 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Fisher, Healy, Kalkadoon, Menzies, Mica Creek, Miles End, Mornington, Mount Isa City, Parkside, Pioneer, The Gap, Townview, Winston - QLD 4825.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 01:40 AEDT
Dec 29, 2025
Resolved -
This incident has been resolved.
Dec 29, 13:39 AEDT
Dec 29, 13:39 AEDT
Investigating -
We've identified an issue where you might have some trouble activating or making changes to your mobile service. We understand this may be a little frustrating and appreciate your patience.
Dec 29, 11:19 AEDT
Dec 29, 11:19 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Yorke Peninsula, SA has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 29, 02:31 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 29, 02:31 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Yorke Peninsula, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 29, 01:03 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Yorke Peninsula, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 29, 01:03 AEDT
Dec 28, 2025
Resolved -
We are pleased to advise that the outage impacting services in Eyre Peninsula and South West, SA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 28, 01:11 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 28, 01:11 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 27, 23:51 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 27, 23:51 AEDT
Dec 27, 2025
Dec 26, 2025
Resolved -
We are pleased to advise that the outage impacting services in Margaret River, WA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 26, 01:22 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 26, 01:22 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Margaret River, WA.
Postcodes: 6285.
Cause: Power outages.
Emergency Call Service (000): Under Investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 25, 23:11 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Margaret River, WA.
Postcodes: 6285.
Cause: Power outages.
Emergency Call Service (000): Under Investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 25, 23:11 AEDT
Dec 25, 2025
Resolved -
We are pleased to advise that the outage impacting services in Ipswich Hinterland, Ipswich Inner, QLD has been resolved and all services should now be back to normal.
If your service is still not working, kindly raise a fault.
Dec 25, 02:22 AEDT
If your service is still not working, kindly raise a fault.
Dec 25, 02:22 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 25, 01:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 25, 01:21 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 25, 00:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 25, 00:42 AEDT
Dec 24, 2025
Resolved -
We are pleased to advise that the outage impacting services in Coffs Harbour, Upper Hunter, NSW has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 24, 18:51 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 24, 18:51 AEDT
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Coffs Harbour, Upper Hunter, NSW.
Cause: Collaboration with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Dec 24, 16:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Coffs Harbour, Upper Hunter, NSW.
Cause: Collaboration with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Dec 24, 16:42 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Coffs Harbour, Upper Hunter, NSW.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 24, 10:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Coffs Harbour, Upper Hunter, NSW.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 24, 10:52 AEDT
Dec 23, 2025
Resolved -
We are pleased to advise that the outage impacting services in Lachlan Valley, NSW has been resolved. All services should now be back to normal.
The Emergency Call service (000) is fully operational.
If your service is still not working, please raise a fault.
Dec 23, 19:11 AEDT
The Emergency Call service (000) is fully operational.
If your service is still not working, please raise a fault.
Dec 23, 19:11 AEDT
Update -
There is an ongoing service disruption due to an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service experience and appreciate your patience.
Dec 23, 15:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service experience and appreciate your patience.
Dec 23, 15:22 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency service calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Your understanding is appreciated.
Dec 23, 09:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency service calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Your understanding is appreciated.
Dec 23, 09:32 AEDT
Resolved -
The outage impacting services in Clarence Valley, NSW has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 23, 12:32 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 23, 12:32 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Clarence Valley, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 23, 08:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Clarence Valley, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 23, 08:32 AEDT
Dec 22, 2025
Resolved -
The outage impacting services in Charters Towers, Ayr, and Ingham, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 22, 22:21 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 22, 22:21 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Charters Towers - Ayr - Ingham, QLD.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 22, 19:12 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Charters Towers - Ayr - Ingham, QLD.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 22, 19:12 AEDT
Resolved -
We would like to advise the following regarding the outage impacting services in Great Lakes, NSW:
The outage was caused by a natural event – a bush fire.
The affected site(s) require extensive remediation works.
As this is a natural disaster event, the outage is no longer classified as a Significant Local Outage and notifications will cease.
Thank you for your understanding.
Dec 22, 12:28 AEDT
The outage was caused by a natural event – a bush fire.
The affected site(s) require extensive remediation works.
As this is a natural disaster event, the outage is no longer classified as a Significant Local Outage and notifications will cease.
Thank you for your understanding.
Dec 22, 12:28 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 20, 15:51 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 20, 15:51 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 19, 14:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 19, 14:52 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 18, 19:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 18, 19:42 AEDT
Update -
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 17, 20:01 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 17, 20:01 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 16, 20:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 16, 20:21 AEDT
Update -
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 15, 20:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 15, 20:31 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 15, 15:04 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 15, 15:04 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 13, 15:02 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 13, 15:02 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 12, 15:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 12, 15:21 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 11, 15:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 11, 15:32 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 10, 15:51 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 10, 15:51 AEDT
Update -
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 9, 16:03 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 9, 16:03 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 8, 16:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 8, 16:22 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 7, 16:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 7, 16:31 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 6, 16:41 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 6, 16:41 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 6, 11:02 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 6, 11:02 AEDT
Update -
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 6, 05:11 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 6, 05:11 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 5, 23:24 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 5, 23:24 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 5, 17:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Great Lakes, NSW.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 5, 17:42 AEDT
Dec 21, 2025
Resolved -
We are pleased to advise that the outage impacting services in Yorke Peninsula, SA has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 21, 12:03 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 21, 12:03 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Yorke Peninsula, SA.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Dec 21, 10:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Yorke Peninsula, SA.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Dec 21, 10:52 AEDT
Dec 20, 2025
Resolved -
The outage impacting services in [Location], [State] has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 20, 02:26 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 20, 02:26 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Wide Bay and Burnett area, QLD.
Postcodes: 4655, 4670, 4310.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.
Dec 19, 21:04 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Wide Bay and Burnett area, QLD.
Postcodes: 4655, 4670, 4310.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.
Dec 19, 21:04 AEDT
Resolved -
The outage impacting services in Lachlan Valley, NSW has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 20, 00:21 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 20, 00:21 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Dec 19, 20:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Lachlan Valley, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Dec 19, 20:52 AEDT
Dec 19, 2025
Resolved -
We are pleased to advise that the outage impacting services in Innisfail - Cassowary Coast, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 19, 14:52 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 19, 14:52 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service experience and appreciate your patience.
Dec 18, 22:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service experience and appreciate your patience.
Dec 18, 22:31 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 18, 16:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 18, 16:42 AEDT
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 18, 11:01 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Dec 18, 11:01 AEDT
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 18, 05:11 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Dec 18, 05:11 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Dec 17, 23:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Dec 17, 23:22 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Outback - North and East, SA has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 19, 02:11 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 19, 02:11 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Outback - North and East, SA.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Dec 19, 00:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Outback - North and East, SA.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Dec 19, 00:52 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Outback - North and East, SA.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 18, 19:11 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Outback - North and East, SA.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 18, 19:11 AEDT
Dec 18, 2025
Resolved -
We are pleased to advise that the outage impacting services in West Coast, South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 18, 19:02 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 18, 19:02 AEDT
Update -
The outage impacting services in West Coast, South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 18, 19:00 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 18, 19:00 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: West Coast, South Australia.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Your understanding is appreciated.
Dec 18, 16:08 AEDT
Affected services: NBN - Voice & Internet.
Affected area: West Coast, South Australia.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Your understanding is appreciated.
Dec 18, 16:08 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Ballarat, VIC has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 18, 10:02 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 18, 10:02 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Ballarat, VIC.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 18, 07:03 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Ballarat, VIC.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 18, 07:03 AEDT
Resolved -
We are pleased to advise that services have been restored. If you encounter any further issues, please raise a case against the individual service via the portal.
Dec 18, 02:05 AEDT
Dec 18, 02:05 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Dec 17, 17:49 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Dec 17, 17:49 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service providers, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service experience and appreciate your patience.
Dec 17, 02:48 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service providers, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service experience and appreciate your patience.
Dec 17, 02:48 AEDT
Update -
We are sorry that services are still disrupted by an outage affecting services. There has been no new information on the outage since our last update.
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Dec 16, 15:54 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Dec 16, 15:54 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service providers, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your services and appreciate your patience.
Dec 16, 00:02 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service providers, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your services and appreciate your patience.
Dec 16, 00:02 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Dec 15, 22:45 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Dec 15, 22:45 AEDT
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service providers, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your services and appreciate your patience.
Dec 15, 16:41 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with our service providers, monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your services and appreciate your patience.
Dec 15, 16:41 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We appreciate your patience and understanding during this time.
Dec 15, 10:28 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
We are working with the relevant provider, monitoring the situation closely and will keep you updated. We appreciate your patience and understanding during this time.
Dec 15, 10:28 AEDT
Investigating -
amaysim is aware of outages affecting services:
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.
Dec 15, 04:39 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Gascoyne, Central West and Lower West region, WA.
Cause: Power outages.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.
Dec 15, 04:39 AEDT
Resolved -
This incident has been resolved.
Dec 18, 00:45 AEDT
Dec 18, 00:45 AEDT
Identified -
We've identified an issue where you might have some trouble activating or making changes to your mobile service. We understand this may be a little frustrating and appreciate your patience.
Dec 17, 19:38 AEDT
Dec 17, 19:38 AEDT
Dec 17, 2025
Resolved -
The outage impacting services in Lower North, SA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 17, 21:11 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 17, 21:11 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lower North, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 17, 20:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Lower North, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 17, 20:42 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Riddells Creek, Victoria, 3431 has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 17, 14:00 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 17, 14:00 AEDT
Update -
There is an ongoing disruption affecting services as detailed below:
Affected services: NBN - Voice & Internet.
Affected area: Riddells Creek, Victoria, 3431.
Cause: A potential hardware fault has been identified as the likely cause of the outage.
Technicians are on-site and working to restore the affected NBN services as a priority.
Emergency Call Service (000): Under investigation.
We apologise for the impact this is having on your services and appreciate your patience.
Dec 17, 08:17 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Riddells Creek, Victoria, 3431.
Cause: A potential hardware fault has been identified as the likely cause of the outage.
Technicians are on-site and working to restore the affected NBN services as a priority.
Emergency Call Service (000): Under investigation.
We apologise for the impact this is having on your services and appreciate your patience.
Dec 17, 08:17 AEDT
Update -
There is an ongoing outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Riddells Creek, Victoria 3431.
Cause: A potential hardware fault has been identified as the likely cause of the outage. Technicians are on-site and working to restore the affected NBN services as a priority.
Emergency Call Service (000): Under investigation.
We apologise for the disruption this is causing and appreciate your patience.
Dec 17, 02:24 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Riddells Creek, Victoria 3431.
Cause: A potential hardware fault has been identified as the likely cause of the outage. Technicians are on-site and working to restore the affected NBN services as a priority.
Emergency Call Service (000): Under investigation.
We apologise for the disruption this is causing and appreciate your patience.
Dec 17, 02:24 AEDT
Update -
amaysim is aware of outages affecting services:
Affected services: NBN - Voice & Internet.
Affected areas: Riddells Creek, Victoria, 3431.
Cause: A potential hardware fault has been identified as the likely cause of the outage.
Technicians are now on-site and are working to restore the affected NBN services as a priority.
Emergency Call Service (000): Under investigation.
We are actively working to restore the services as a priority and will keep you informed of the progress. Your understanding is appreciated.
Dec 16, 21:36 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Riddells Creek, Victoria, 3431.
Cause: A potential hardware fault has been identified as the likely cause of the outage.
Technicians are now on-site and are working to restore the affected NBN services as a priority.
Emergency Call Service (000): Under investigation.
We are actively working to restore the services as a priority and will keep you informed of the progress. Your understanding is appreciated.
Dec 16, 21:36 AEDT
Investigating -
amaysim is aware of outages affecting services:
Affected services: NBN - Voice & Internet.
Affected areas: Riddells Creek, Victoria, 3431.
Cause: A potential hardware fault has been identified.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Your understanding is appreciated.
Dec 16, 18:37 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Riddells Creek, Victoria, 3431.
Cause: A potential hardware fault has been identified.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Your understanding is appreciated.
Dec 16, 18:37 AEDT