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Update - There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Apr 22, 2026 - 13:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Apr 22, 2026 - 13:21 AEST
Update - There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Apr 22, 2026 - 07:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Apr 22, 2026 - 07:32 AEST
Update - There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 22, 2026 - 01:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 22, 2026 - 01:51 AEST
Investigating - amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 21, 2026 - 20:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Stake Hill (6181) area, Western Australia.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 21, 2026 - 20:02 AEST
About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
Mobile
Operational
90 days ago
99.94
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 22, 2026
Unresolved incident: Regional Outage in Stake Hill (6181) area Western Australia.
Apr 21, 2026
Resolved -
The outage impacting services in Yulara (872) area Northern Territory has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 21, 21:21 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 21, 21:21 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Yulara (872) area, Northern Territory.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 21, 15:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Yulara (872) area, Northern Territory.
Cause: Collaborating with service providers to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 21, 15:32 AEST
Resolved -
We are pleased to advise that the outage impacting services in Yanchep (6035) area Western Australia has been resolved and all services should now be back to normal.
Emergency Call service (000) status: The service is operational. If your service is still not working, please raise a fault.
Apr 21, 14:52 AEST
Emergency Call service (000) status: The service is operational. If your service is still not working, please raise a fault.
Apr 21, 14:52 AEST
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: Yanchep (6035) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 21, 14:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Yanchep (6035) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 21, 14:01 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Yanchep (6035) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 21, 08:22 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Yanchep (6035) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 21, 08:22 AEST
Completed -
The scheduled maintenance has been completed.
Apr 21, 04:00 AEST
Apr 21, 04:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 AEST
Apr 20, 21:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 9pm and 4am AEST. We understand this may be a little frustrating and appreciate your patience.
Apr 20, 17:14 AEST
Apr 20, 17:14 AEST
Apr 20, 2026
Resolved -
We are pleased to advise that the outage impacting services in Lorne (3232) area Victoria has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 20, 21:32 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 20, 21:32 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lorne (3232) area Victoria.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 20, 20:42 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lorne (3232) area Victoria.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 20, 20:42 AEST
Apr 19, 2026
No incidents reported.
Apr 18, 2026
No incidents reported.
Apr 17, 2026
Resolved -
The outage affecting services in Gilderoy (3797) and Yarra Junction (3797) areas in Victoria has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 17, 12:22 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 17, 12:22 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gilderoy (3797) and Yarra Junction (3797) areas, Victoria.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 17, 09:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Gilderoy (3797) and Yarra Junction (3797) areas, Victoria.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 17, 09:21 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gilderoy (3797) and Yarra Junction (3797) areas, Victoria.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 17, 03:42 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Gilderoy (3797) and Yarra Junction (3797) areas, Victoria.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 17, 03:42 AEST
Apr 16, 2026
No incidents reported.
Apr 15, 2026
Resolved -
We are pleased to advise that the outage impacting services in Tomakin (2537) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 15, 22:32 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 15, 22:32 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Tomakin (2537) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 15, 21:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Tomakin (2537) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 15, 21:52 AEST
Resolved -
We are pleased to advise that the outage impacting services in Rottnest Island (6161) area Western Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 15, 12:31 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 15, 12:31 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Rottnest Island (6161) area Western Australia.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 15, 11:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Rottnest Island (6161) area Western Australia.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 15, 11:32 AEST
Apr 14, 2026
No incidents reported.
Apr 13, 2026
Resolved -
We are pleased to advise that the outage impacting services in Brunswick (6224) area Western Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 13, 17:42 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 13, 17:42 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Brunswick (6224) area Western Australia.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 13, 17:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Brunswick (6224) area Western Australia.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 13, 17:32 AEST
Resolved -
We are pleased to advise that the outage impacting services in Lennox Head (2478) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) status is operational.
If your service is still not working, please raise a fault.
Apr 13, 12:32 AEST
The Emergency Call service (000) status is operational.
If your service is still not working, please raise a fault.
Apr 13, 12:32 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 13, 08:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 13, 08:01 AEST
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Apr 13, 02:11 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Apr 13, 02:11 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Under investigation.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 12, 20:21 AEST
Affected services: Under investigation.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 12, 20:21 AEST
Resolved -
We are pleased to advise that the outage impacting services in Lennox Head (2478) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) status is operational.
If your service is still not working, please raise a fault.
Apr 13, 12:32 AEST
The Emergency Call service (000) status is operational.
If your service is still not working, please raise a fault.
Apr 13, 12:32 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 13, 08:01 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 13, 08:01 AEST
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Apr 13, 02:11 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Apr 13, 02:11 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Under investigation.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 12, 20:21 AEST
Affected services: Under investigation.
Affected area: Lennox Head (2478) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 12, 20:21 AEST
Apr 12, 2026
Resolved -
We are pleased to advise that the outage impacting services in Mittagong (2575) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) status is normal.
If your service is still not working, please raise a fault.
Apr 12, 19:52 AEST
The Emergency Call service (000) status is normal.
If your service is still not working, please raise a fault.
Apr 12, 19:52 AEST
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Mittagong (2575) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 18:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Mittagong (2575) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 18:51 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Mittagong (2575) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 12, 13:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Mittagong (2575) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Apr 12, 13:02 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Mittagong (2575) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 12, 07:12 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Mittagong (2575) area, New South Wales.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 12, 07:12 AEST
Resolved -
The outage impacting services in Bendoc (3888) and Bombala (2632) areas New South Wales/Victoria has been resolved and all services should now be back to normal.
If your service is still not working, please raise a fault.
Apr 12, 18:02 AEST
If your service is still not working, please raise a fault.
Apr 12, 18:02 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 14:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 14:31 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 08:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 08:51 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 03:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 12, 03:02 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 11, 21:21 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas in New South Wales/Victoria.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Apr 11, 21:21 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas New South Wales/Victoria.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 11, 15:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Bendoc (3888) and Bombala (2632) areas New South Wales/Victoria.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 11, 15:32 AEST
Resolved -
We are pleased to advise that the outage impacting services in Hampshire (7321) and Romaine (7320) areas Tasmania has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 12, 15:52 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 12, 15:52 AEST
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 12, 10:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 12, 10:31 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 12, 04:51 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Apr 12, 04:51 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 11, 23:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Apr 11, 23:02 AEST
Apr 11, 2026
Resolved -
The outage affecting services in Hampshire (7321) and Romaine (7320) areas in Tasmania has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 11, 02:11 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 11, 02:11 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 10, 20:32 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Hampshire (7321) and Romaine (7320) areas, Tasmania.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 10, 20:32 AEST
Resolved -
We are pleased to advise that the outage impacting services in Taroom (4420) and Wandoan (4419) areas Queensland has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 11, 01:02 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 11, 01:02 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Apr 10, 23:31 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Apr 10, 23:31 AEST
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Apr 10, 17:41 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are closely monitoring the situation and will keep you updated. Thank you for your patience.
Apr 10, 17:41 AEST
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Apr 10, 12:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Apr 10, 12:02 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 10, 10:03 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Taroom (4420) and Wandoan (4419) areas, Queensland.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 10, 10:03 AEST
Apr 10, 2026
Resolved -
The outage affecting services in New South Wales and Queensland has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
Thank you for your patience during this time.
Apr 10, 16:01 AEST
If your service is still not working, please raise a fault.
Thank you for your patience during this time.
Apr 10, 16:01 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN Data.
Affected area: New South Wales and Queensland areas.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 10, 14:33 AEST
Affected services: NBN Data.
Affected area: New South Wales and Queensland areas.
Cause: Resolution efforts are underway in collaboration with external partners.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 10, 14:33 AEST
Completed -
The scheduled maintenance has been completed.
Apr 10, 04:00 AEST
Apr 10, 04:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 AEST
Apr 9, 23:00 AEST
Scheduled -
Due to necessary maintenance scheduled for tonight, you might have some trouble activating or making changes to your mobile service between 9 Apr 11pm and 10 Apr 4am AEST. We understand this may be a little frustrating and appreciate your patience.
Apr 8, 12:15 AEST
Apr 8, 12:15 AEST
Apr 9, 2026
Apr 8, 2026
Resolved -
The outage affecting services in Cobbitty (2570), Oakdale (2570) and The Oaks (2570) areas in New South Wales has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 8, 01:11 AEST
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 8, 01:11 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Cobbitty (2570), Oakdale (2570) and The Oaks (2570) areas, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 7, 23:43 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Cobbitty (2570), Oakdale (2570) and The Oaks (2570) areas, New South Wales.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 7, 23:43 AEST