amaysim Status

Sep 18, 2025

Unresolved incident: Regional Outage in Cleveland - Stradbroke, QLD.

Sep 17, 2025

Regional Outage in Murray and Mallee, SA

Resolved - amaysim can advise that the outage impacting customers in Murray and Mallee, SA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 17, 17:19 AEST

Identified - amaysim is aware of an outage affecting services for customers in Murray and Mallee, SA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-14 19:50:00 AEST. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 14, 19:50 AEST

Regional Outage in Richmond Valley - Coastal, NSW

Resolved - amaysim can advise that the outage impacting customers in Richmond Valley - Coastal, NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 17, 13:57 AEST

Identified - amaysim is aware of an outage impacting services to customers in Richmond Valley - Coastal, NSW. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm the cause, and which services have been impacted. We are doing everything we can to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 17, 08:23 AEST

Regional Outage in Kempsey - Nambucca, NSW

Resolved - amaysim can advise that the outage impacting customers in Kempsey - Nambucca, NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 17, 13:40 AEST

Identified - amaysim is aware of an outage impacting services to customers in Kempsey - Nambucca, NSW. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm which services have been impacted and to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We thank customers for their patience as we work to urgently resolve the situation.
Sep 17, 12:50 AEST

Regional Outage in Orange, NSW

Resolved - amaysim can advise that the outage impacting customers in Orange, NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 17, 12:54 AEST

Identified - amaysim is aware of an outage impacting services to customers in Orange, NSW. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm which services have been impacted and to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We thank customers for their patience as we work to urgently resolve the situation.
Sep 17, 07:45 AEST

Regional Outage in South Coast, NSW

Resolved - amaysim can advise that the outage impacting customers in South Coast, NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 17, 06:24 AEST

Identified - amaysim is aware of an outage impacting services to customers in South Coast, NSW due to Unplanned Equipment failure. The outage is impacting Mobile Voice and Fixed Line. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm which services have been impacted and to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We thank customers for their patience as we work to urgently resolve the situation.
Sep 15, 20:55 AEST

Planned NBN Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 AEST

Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 6am AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 16, 08:40 AEST

Sep 16, 2025

Regional Outage in Fleurieu - Kangaroo Island, SA

Resolved - amaysim can advise that the outage impacting customers in Fleurieu - Kangaroo Island, SA, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 16, 22:50 AEST

Identified - amaysim is aware of an outage impacting services to customers in Fleurieu - Kangaroo Island, SA.We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm the cause, and which services have been impacted. We are doing everything we can to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 15, 09:48 AEST

Regional Outage in Augusta - Margaret River - Busselton, WA

Resolved - amaysim can advise that the outage impacting customers in Augusta - Margaret River - Busselton, WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 16, 20:50 AEST

Identified - amaysim is aware of an outage impacting services to customers in Augusta - Margaret River - Busselton, WA due to Power outages. The outage is impacting Mobile Voice and Mobile Data. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm which services have been impacted and to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We thank customers for their patience as we work to urgently resolve the situation.
Sep 16, 13:18 AEST

Regional Outage in Richmond Valley - Coastal, NSW

Resolved - amaysim can advise that the outage impacting customers in Richmond Valley - Coastal, NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 16, 14:43 AEST

Identified - amaysim is aware of an outage impacting services to customers in Richmond Valley - Coastal, NSW. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm the cause, and which services have been impacted. We are doing everything we can to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 16, 09:27 AEST

Regional Outage in Casey - South, VIC

Resolved - amaysim can advise that the outage impacting customers in Casey - South, VIC, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 16, 04:18 AEST

Identified - amaysim is aware of an outage impacting services to customers in Casey - South, VIC. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm the cause, and which services have been impacted. We are doing everything we can to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 15, 17:30 AEST

Sep 15, 2025

Regional Outage in Adelaide Hills, SA

Resolved - amaysim can advise that the outage impacting customers in Adelaide Hills SA, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 15, 21:00 AEST

Identified - amaysim is aware of an outage impacting services to customers in Adelaide Hills, SA. We're sorry for the impact this is having on our customers. Our teams are working urgently to confirm the cause, and which services have been impacted. We are doing everything we can to restore services as soon as possible. At this stage, we don't know how long it will take to resolve the situation, but we are prioritising our resources to fix the issue. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 15, 15:03 AEST

Regional Outage in Cairns - North, QLD

Resolved - amaysim can advise that the outage impacting customers in Cairns - North QLD, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 15, 20:50 AEST

Update - amaysim is aware of an outage affecting services to customers in Cairns - North, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 14, 07:21 AEST

Update - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services are affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Sep 14, 00:41 AEST

Update - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Updates will be provided regularly as more information becomes available, and customers are thanked for their patience during this time.
Sep 13, 21:31 AEST

Update - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Sep 13, 15:41 AEST

Update - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Sep 13, 10:02 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services are affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Sep 13, 04:11 AEST

Regional Outage in Augusta - Margaret River - Busselton, WA

Resolved - amaysim can advise that the outage impacting Optus customers in Augusta - Margaret River - Busselton WA, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 15, 03:41 AEST

Update - amaysim is aware of an outage affecting services for customers iin Augusta - Margaret River - Busselton, WA due to Power outages. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-15 03:30:47 AEST. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 15, 02:01 AEST

Identified - amaysim is aware of an outage affecting services for customers iin Augusta - Margaret River - Busselton, WA due to Power outages. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-15 02:00:47 AEST. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 14, 21:21 AEST

Sep 14, 2025

Mobile and NBN

Completed - The scheduled maintenance has been completed.
Sep 14, 10:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:00 AEST

Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, or making changes to your mobile service between 6pm and 9:30am AEST. We will also not be able to immediately process new Home Internet orders between 9pm and 10am AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 12, 10:22 AEST

Sep 13, 2025

Regional Outage in GUNNEDAH, NSW

Resolved - Amaysim can advise that the outage impacting customers in Gunnedah, NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank you for your patience.
Sep 13, 20:51 AEST

Update - amaysim is aware of an outage impacting services to customers in GUNNEDAH, NSW, due to Planned Works C314313 on site, which is now valid until 19:00. The outage is affecting Mobile - 4G services. We apologize for the inconvenience this is causing our customers. Services are expected to be restored by 2025-09-13 19:00:00 AEST.
Sep 13, 14:04 AEST

Update - amaysim is aware of an outage affecting services to customers in Gunnedah, NSW. There is no new information to share since the last update. We apologize for the inconvenience this is causing and appreciate customers' patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Sep 13, 08:50 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Gunnedah, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-13 07:00 AEST. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 13, 03:10 AEST

Regional Outage in Hornsby, NSW

Resolved - Amaysim can advise that the outage impacting customers in Hornsby NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 13, 10:21 AEST

Update - amaysim is aware of an outage affecting services for customers in Hornsby, NSW due to power outages. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused to customers. Teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Sep 13, 08:31 AEST

Update - Amaysim is aware of an outage affecting services to customers in Hornsby, NSW due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. We expect services to be restored by 2025-09-13 10:00:00 AEST. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 13, 02:52 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Hornsby, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-09-13 10:00:00 AEST. We will provide regular updates as more information becomes available and thank customers for their patience.
Sep 12, 23:52 AEST

Planned NBN Maintenance

Completed - The scheduled maintenance has been completed.
Sep 13, 05:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 20:00 AEST

Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 5am AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 12, 10:09 AEST

Sep 12, 2025

Regional Outage in Clarence Valley, NSW

Resolved - Amaysim can advise that the outage impacting customers in Clarence Valley NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 12, 17:51 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Clarence Valley, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Sep 12, 17:32 AEST

Sep 11, 2025

Regional Outage in South Coast, NSW

Resolved - Amaysim can advise that the outage impacting customers in South Coast NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 11, 14:51 AEST

Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Updates will be provided regularly as more information becomes available, and customers are thanked for their patience during this time.
Sep 11, 11:21 AEST

Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. There is no new information since the last update, but the issue is impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Sep 11, 05:32 AEST

Investigating - amaysim is aware of an outage affecting services for customers in South Coast, NSW. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Sep 10, 23:51 AEST

Planned Mobile Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 AEST

Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, or making changes to your mobile service between 10pm and 7am AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 10, 11:33 AEST

Regional Outage in Lachlan Valley, NSW

Resolved - Amaysim can advise that the outage impacting customers in Lachlan Valley NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 11, 03:21 AEST

Update - amaysim is aware of an outage affecting services to customers in Lachlan Valley, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 11, 03:11 AEST

Update - amaysim is aware of an outage affecting services to customers in Lachlan Valley, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 10, 20:02 AEST

Investigating - Amaysim is aware of an outage affecting services for customers in Lachlan Valley, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 10, 14:11 AEST

Sep 10, 2025

Regional Outage in Surf Coast - Bellarine Peninsula, VIC

Resolved - amaysim can advise that the outage impacting amaysim customers in Creswick - Daylesford - Ballan, Surf Coast - Bellarine Peninsula VIC, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 10, 21:42 AEST

Update - amaysim is aware of an outage affecting services for customers in Creswick - Daylesford - Ballan, Surf Coast - Bellarine Peninsula, VIC. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 10, 12:51 AEST

Update - amaysim is aware of an outage affecting services for customers in Creswick - Daylesford - Ballan, Surf Coast - Bellarine Peninsula, VIC. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway in collaboration with service partners to resolve the situation. The situation is being closely monitored, and updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 10, 12:11 AEST

Update - amaysim is aware of an outage affecting services for customers in Creswick - Daylesford - Ballan, Surf Coast - Bellarine Peninsula, VIC. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 10, 06:31 AEST

Update - amaysim is aware of an outage impacting services to customers in Surf Coast - Bellarine Peninsula, VIC. The issue is affecting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 10, 05:31 AEST

Update - amaysim is aware of an outage affecting services for customers in Surf Coast - Bellarine Peninsula, VIC. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 9, 23:51 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Surf Coast - Bellarine Peninsula, VIC. The outage is impacting Mobile Voice. We are actively monitoring the situation and working to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but efforts are ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 9, 18:22 AEST

Regional Outage in Tablelands (East) - Kuranda, QLD

Resolved - Amaysim can advise that the outage impacting customers in Tablelands (East) - Kuranda QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 10, 16:31 AEST

Update - amaysim is aware of an outage affecting services to customers in Tablelands (East) - Kuranda, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 10, 12:51 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Tablelands (East) - Kuranda, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. The company apologizes for the inconvenience caused and is working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Sep 10, 11:43 AEST

Regional Outage in Lachlan Valley, NSW

Resolved - Amaysim can advise that the outage impacting customers in Lachlan Valley NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 10, 12:22 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Lachlan Valley, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 10, 07:22 AEST

Regional Outage in Charters Towers - Ayr - Ingham, QLD

Resolved - Amaysim can advise that the outage impacting customers in Charters Towers - Ayr - Ingham QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 10, 09:22 AEST

Update - amaysim is aware of an outage affecting services for customers in Charters Towers, Ayr, and Ingham, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway in collaboration with service partners to resolve the situation. The situation is being closely monitored, and updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 10, 07:32 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Charters Towers, Ayr, and Ingham, QLD. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 10, 01:51 AEST

Remote Outage in Bowen Basin - North, QLD

Resolved - Amaysim can advise that the outage impacting customers in Bowen Basin - North, Outback - South QLD, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 10, 08:32 AEST

Update - amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway in collaboration with service partners to resolve the situation. The situation is being closely monitored, and updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 10, 04:12 AEST

Update - amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 9, 22:31 AEST

Update - amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. There is no new information since the last update. We apologize for the inconvenience and appreciate your patience. Regular updates will be provided as more information becomes available.
Sep 9, 16:40 AEST

Update - amaysim is aware of an outage affecting services to customers in Bowen Basin - North, Outback - South, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 9, 11:02 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Bowen Basin - North, QLD. The outage is impacting Mobile Voice and Mobile Data. We are working with our service providers, monitoring the situation closely, and will keep you updated. We apologize for the inconvenience and appreciate your patience. At this stage, the time required to resolve the issue is unknown, but we are actively working with the relevant parties to fix it. Regular updates will be provided as more information becomes available.
Sep 9, 05:12 AEST

Sep 9, 2025

Remote Outage in Daly - Tiwi - West Arnhem, NT

Resolved - Amaysim can advise that the outage impacting customers in Daly - Tiwi - West Arnhem NT has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 9, 17:01 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Daly - Tiwi - West Arnhem, NT due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 9, 12:42 AEST

Regional Outage in VIC

Resolved - The outage affecting amaysim customers in various locations in VIC, including Bairnsdale, Banksia Peninsula, Calulu, Clifton Creek, and others, has been resolved. All services should now be back to normal. If your service is still not working, please raise a fault through the appropriate channel. We apologize for the inconvenience caused and appreciate your patience.
Sep 9, 12:47 AEST

Update - The issue could not be resolved remotely, so technicians have been assigned to visit the site to continue troubleshooting. They are expected to arrive soon and begin their work.
Sep 9, 08:26 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Bairnsdale, Banksia Peninsula, Calulu, Clifton Creek, Eagle Point, East Bairnsdale, Eastwood, Ellaswood, Flaggy Creek, Forge Creek, Glenaladale, Goon Nure, Granite Rock, Hillside, Iguana Creek, Lindenow, Lindenow South, Lucknow, Mount Taylor, Newlands Arm, Paynesville, Walpa, Woodglen, Wuk Wuk, and Wy Yung, VIC, 3875, 3878, 3864, 3865, 3880. The outage is impacting NBN - Voice & Internet services. The teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Sep 9, 02:13 AEST

Regional Outage in South Coast, NSW

Resolved - Amaysim can advise that the outage impacting customers in South Coast NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 9, 10:51 AEST

Investigating - amaysim is aware of an outage affecting services for customers in South Coast, NSW due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services are affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 9, 07:12 AEST

Regional Outage in Cairns - North, QLD

Resolved - Amaysim can advise that the outage impacting customers in Cairns - North QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 9, 08:12 AEST

Update - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD due to unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 9, 03:20 AEST

Update - amaysim is aware of an outage affecting services to customers in Cairns - North, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 8, 21:41 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Cairns - North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Sep 8, 21:32 AEST

Sep 8, 2025

Regional Outage in Beaudesert, QLD

Resolved - Amaysim can advise that the outage impacting customers in Beaudesert QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 8, 07:31 AEST

Update - amaysim is aware of an outage affecting services for customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Sep 7, 19:52 AEST

Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 6, 20:01 AEST

Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 6, 14:11 AEST

Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 6, 08:31 AEST

Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Sep 6, 02:41 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services quickly. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 5, 21:02 AEST

Sep 7, 2025

Remote Outage in Far North, QLD

Resolved - Amaysim can advise that the outage impacting customers in Far North QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 7, 18:11 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 7, 17:32 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 7, 15:01 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 7, 09:12 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 7, 03:31 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Far North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 6, 21:43 AEST

Remote Outage in Outback - South, QLD

Resolved - Amaysim can advise that the outage impacting customers in Outback - South QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 7, 15:51 AEST

Update - amaysim is aware of an outage affecting services to customers in Outback - South, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Sep 7, 10:52 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Outback - South, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services quickly. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Sep 7, 05:03 AEST

Remote Outage in Outback - South, QLD

Resolved - Amaysim can advise that the outage impacting customers in Outback - South QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 7, 15:41 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 7, 12:51 AEST

Remote Outage in Outback - South, QLD

Resolved - Amaysim can advise that the outage impacting customers in Outback - South QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 7, 15:32 AEST

Update - amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 7, 10:52 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 7, 05:03 AEST

Remote Outage in Outback - South, QLD

Resolved - Amaysim can advise that the outage impacting customers in Outback - South QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 7, 15:21 AEST

Update - amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 7, 07:42 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Outback - South, QLD due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 7, 01:51 AEST

Regional Outage in Burnie - Ulverstone, TAS

Resolved - Amaysim can advise that the outage impacting customers in Burnie - Ulverstone TAS has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 7, 04:31 AEST

Update - amaysim is aware of an outage affecting services for customers in Burnie - Ulverstone, TAS. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. We apologize for the inconvenience and appreciate your patience. Regular updates will be provided as more information becomes available.
Sep 7, 01:51 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Burnie - Ulverstone, TAS. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 6, 20:03 AEST

Sep 6, 2025

Remote Outage in Esperance, WA

Resolved - Amaysim can advise that the outage impacting customers in Esperance WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 6, 06:21 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Esperance, WA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 6, 06:12 AEST

Sep 5, 2025

Regional Outage in Richmond Valley - Coastal, NSW

Resolved - Amaysim can advise that the outage impacting customers in Richmond Valley - Coastal NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 5, 18:32 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Richmond Valley - Coastal, NSW due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 5, 15:52 AEST

Regional Outage in Beaudesert, QLD

Resolved - Amaysim can advise that the outage impacting customers in Beaudesert QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 5, 14:31 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Beaudesert, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services quickly. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 5, 14:02 AEST

Regional Outage in Toowoomba, QLD

Resolved - Amaysim can advise that the outage impacting customers in Toowoomba QLD has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 5, 13:31 AEST

Update - amaysim is aware of an outage affecting services for customers in Toowoomba, QLD due to power outages. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 5, 09:21 AEST

Update - amaysim is aware of an outage affecting services to customers in Toowoomba, QLD due to power outages. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data. The company apologizes for the inconvenience caused and is working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Sep 5, 03:31 AEST

Investigating - amaysim is aware of an outage affecting services to customers in Toowoomba, QLD due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 4, 21:41 AEST

Remote Outage in Kimberley, WA

Resolved - Amaysim can advise that the outage impacting customers in Kimberley WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 5, 12:02 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Kimberley, WA. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 5, 10:51 AEST

Remote Outage in Far North, QLD

Resolved - Amaysim can advise that the outage impacting customers in Far North QLD has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 5, 06:12 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 5, 05:01 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided regularly as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 5, 01:51 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Sep 4, 20:01 AEST

Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Sep 4, 18:31 AEST

Investigating - amaysim is aware of an outage affecting services for customers in Far North, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Sep 4, 12:53 AEST

Sep 4, 2025

Regional Outage in South Coast, NSW

Resolved - Amaysim can advise that the outage impacting customers in South Coast NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 4, 22:21 AEST

Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Sep 4, 21:51 AEST

Investigating - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 4, 16:02 AEST

Planned Mobile Maintenance

Completed - The scheduled maintenance has been completed.
Sep 4, 01:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 00:00 AEST

Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating, or making changes to your mobile service between 12am and 1am AEST. We understand this may be a little frustrating and appreciate your patience.
Sep 3, 14:09 AEST

About This Site

Scheduled Maintenance

NBN and Mobile Sep `18`, `2025` `20:00` - Sep `19`, `2025` `05:00` AEST

Past Incidents

About This Site

Related

Scheduled Maintenance

NBN and Mobile Sep 18, 2025 20:00 - Sep 19, 2025 05:00 AEST

Past Incidents

NBN and Mobile Sep `18`, `2025` `20:00` - Sep `19`, `2025` `05:00` AEST