amaysim Status

Feb 21, 2026

Regional Outage in Mulambin (4703) area Queensland, QLD

Resolved - The outage impacting services in Mulambin (4703) area Queensland, QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 21, 03:31 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mulambin (4703) area Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Feb 21, 02:45 AEDT

Feb 20, 2026

Remote Outage in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA

Resolved - We are pleased to advise that the outage impacting services in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA has been resolved. All services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 20, 16:32 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Hardwicke Bay (5575) and Minlaton (5575) areas, South Australia, SA.
Cause: Power outages.

Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Feb 20, 15:42 AEDT

Planned NBN Maintenance

Completed - The scheduled maintenance has been completed.
Feb 20, 06:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 AEDT

Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 6am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 19, 14:44 AEDT

Remote Outage in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA

Resolved - The outage impacting services in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 20, 05:01 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Hardwicke Bay (5575) and Minlaton (5575) areas, South Australia, SA.
Cause: Power outages.

Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Feb 20, 01:52 AEDT

Feb 19, 2026

Remote Outage in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA

Resolved - The outage impacting services in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 19, 10:51 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Hardwicke Bay (5575) and Minlaton (5575) areas, South Australia, SA.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Feb 19, 10:11 AEDT

Regional Outage in Armadale and Serpentine - Jarrahdale areas Western Australia, WA

Resolved - The outage affecting services in Armadale and Serpentine - Jarrahdale areas, Western Australia, WA has been resolved. All services should now be back to normal.

If your service is still not working, please raise a fault.
Feb 19, 09:12 AEDT

Update - There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Armadale and Serpentine - Jarrahdale areas, Western Australia.
Cause: Underground fibre break.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience. If your Emergency Call service is still not working, please raise a fault.
Feb 19, 03:41 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Armadale and Serpentine - Jarrahdale areas, Western Australia, WA.
Cause: Underground fibre break.

Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Feb 18, 21:53 AEDT

Identity Verification Service Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:30 AEDT

Scheduled - You will be unable to use our identity verification service when signing up to a plan between 12:30am to 2:00am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 18, 15:46 AEDT

Issues activating or managing your mobile or NBN service

Resolved - This incident has been resolved.
Feb 19, 01:40 AEDT

Investigating - You may encounter issues activating your SIM or NBN plan, logging into your account online or via the app, or managing your services. We're working to resolve this issue as quickly as possible and appreciate your patience.
Feb 18, 23:30 AEDT

Planned NBN Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 23:00 AEDT

Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 11pm and 12am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 18, 20:06 AEDT

Feb 18, 2026

Remote Outage in Comet (4702) and Gindie (4702) areas Queensland, QLD

Resolved - The outage affecting services in Comet (4702) and Gindie (4702) areas in Queensland, QLD has been resolved. All services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 18, 13:01 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Comet (4702) and Gindie (4702) areas, Queensland, QLD.
Cause: Power outages.

Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 18, 09:32 AEDT

Regional Outage in Mount Torrens (5244) area South Australia, SA

Resolved - We are pleased to advise that the outage impacting services in Mount Torrens (5244) area South Australia, SA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 18, 06:01 AEDT

Update - There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mount Torrens (5244) area, South Australia, SA.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 18, 03:01 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mount Torrens (5244) area, South Australia, SA.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 17, 21:22 AEDT

Feb 17, 2026

Planned Mobile Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 23:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 19:00 AEDT

Scheduled - Due to short but necessary maintenance scheduled for tonight, you might have some trouble activating, or making changes to your mobile service between 7pm and 11am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 17, 10:04 AEDT

Remote Outage in Learmonth (6707) area Western Australia, WA

Resolved - The outage affecting services in Learmonth (6707) area, Western Australia, has been resolved. All services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 17, 14:41 AEDT

Update - amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

We appreciate your patience as we work to resolve the situation.
Regular updates will be provided as more information becomes available.
Feb 17, 07:32 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 17, 02:32 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 16, 20:51 AEDT

Update - There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 16, 15:01 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Feb 16, 09:22 AEDT

Planned NBN Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 06:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:01 AEDT

Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10:00 pm and 6:30 am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 16, 16:53 AEDT

Planned Mobile Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 06:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 22:00 AEDT

Scheduled - Due to maintenance scheduled for tonight, you might have some trouble logging in, activating, modifying or recharging your mobile account between 10:00 pm and 06:30 am AEDT. We apologise for any inconvenience and appreciate your patience.
Feb 16, 11:30 AEDT

Feb 16, 2026

Remote Outage in Cardwell (4849) area Queensland, QLD

Resolved - We are pleased to advise that the outage impacting services in Cardwell (4849) area Queensland, QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational. If your service is still not working, please raise a fault.
Feb 16, 15:21 AEDT

Update - There is an ongoing disruption affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area, Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 16, 11:51 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area, Queensland, QLD.
Cause: Unplanned equipment failure.

Emergency Call Service (000): amaysim has lost coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing you and appreciate your patience.
Feb 15, 12:01 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area, Queensland, QLD.
Cause: Unplanned equipment failure.

Emergency Call Service (000): amaysim has lost coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing you and appreciate your patience.
Feb 15, 06:22 AEDT

Update - There is an ongoing disruption affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area, Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service experience and appreciate your patience.
Feb 15, 00:31 AEDT

Update - amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Feb 14, 18:41 AEDT

Update - There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area, Queensland, QLD.
Cause: Power outages.

Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 14, 15:01 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cardwell (4849) area Queensland, QLD.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 14, 09:21 AEDT

Remote Outage in Green Head (6514) area Western Australia, WA

Resolved - We are pleased to advise that the outage impacting services in Green Head (6514) area Western Australia, WA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 16, 12:51 AEDT

Update - There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Green Head (6514) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this disruption. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the inconvenience this is causing and appreciate your patience.
Feb 16, 07:11 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Green Head (6514) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 16, 01:32 AEDT

Remote Outage in Learmonth (6707) area Western Australia, WA

Resolved - We are pleased to advise that the outage impacting services in Learmonth (6707) area Western Australia, WA has been resolved and all services should now be back to normal.

Emergency Call service (000) status: fully operational.

If your service is still not working, please raise a fault.
Feb 16, 03:41 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 16, 03:01 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 15, 21:21 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 15, 15:31 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Learmonth (6707) area, Western Australia.
Cause: Unplanned equipment failure.

Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Feb 15, 09:52 AEDT

Regional Outage in Tomakin (2537) area New South Wales, NSW

Resolved - We are pleased to advise that the outage impacting services in Tomakin (2537) area New South Wales, NSW has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 16, 00:52 AEDT

Update - There is an ongoing outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Tomakin (2537) area, New South Wales, NSW.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Feb 15, 22:41 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Tomakin (2537) area, New South Wales, NSW.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 15, 16:52 AEDT

Feb 15, 2026

Feb 14, 2026

Feb 13, 2026

Remote Outage in Corny Point (5575), Marion Bay (5575) and Warooka (5577) areas South Australia, SA

Resolved - The outage impacting services in Corny Point (5575), Marion Bay (5575) and Warooka (5577) areas in South Australia has been resolved. All services should now be back to normal.

If your service is still not working, please raise a fault.

Thank you for your patience.
Feb 13, 08:51 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Corny Point (5575), Marion Bay (5575) and Warooka (5577) areas, South Australia, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Feb 13, 08:01 AEDT

Investigating - amaysim is aware of an outage affecting services. Further details below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Corny Point (5575), Marion Bay (5575) and Warooka (5577) areas, South Australia, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 13, 02:12 AEDT

Planned NBN Maintenance

Completed - The scheduled maintenance has been completed.
Feb 13, 06:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 AEDT

Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 6am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 11, 14:26 AEDT

Feb 12, 2026

Remote Outage in Kalbarri (6536) area Western Australia, WA

Resolved - We are pleased to advise that the outage impacting services in Kalbarri (6536) area Western Australia, WA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 12, 16:51 AEDT

Update - amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Kalbarri (6536) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Feb 12, 16:02 AEDT

Update - amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Kalbarri (6536) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Feb 11, 17:31 AEDT

Update - There is an ongoing disruption affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Kalbarri (6536) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 11, 12:12 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Kalbarri (6536) area, Western Australia, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 11, 06:21 AEDT

Update - There is an ongoing outage affecting services with the following details:

Affected services: Mobile Voice and Mobile Data.
Affected area: Kalbarri (6536) area, Western Australia, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 11, 00:31 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Kalbarri (6536) area, Western Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 10, 18:42 AEDT

Regional Outage in Sebastopol (3356) area Victoria, VIC

Resolved - The outage impacting services in Sebastopol (3356) area Victoria, VIC has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 12, 13:01 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Sebastopol (3356) area Victoria, VIC.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Feb 12, 10:21 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Sebastopol (3356) area Victoria, VIC.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 12, 04:32 AEDT

Planned Mobile Maintenance

Completed - The scheduled maintenance has been completed.
Feb 12, 07:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:00 AEDT

Scheduled - Due to necessary maintenance scheduled for tonight, you might have some trouble activating or making changes to your mobile service between 8pm and 7am AEDT. We understand this may be a little frustrating and appreciate your patience.
Feb 10, 10:30 AEDT

Regional Outage in Phillip Island (3922) area Victoria, VIC

Resolved - The outage impacting services in Phillip Island (3922) area Victoria, VIC has been resolved. All services should now be back to normal.

If your service is still not working, kindly raise a fault.
Feb 12, 05:11 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Phillip Island (3922) area Victoria, VIC.
Cause: Collaborating with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 12, 01:52 AEDT

Regional Outage in Newhaven (3925) area Victoria, VIC

Resolved - The outage affecting services in Newhaven (3925) area Victoria, VIC has been resolved. All services should now be back to normal.

If your service is still not working, please raise a fault.

The Emergency Call service (000) is operational.
Feb 12, 03:21 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Newhaven (3925) area Victoria, VIC.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Feb 12, 01:52 AEDT

Regional Outage in Rushworth (3612) area Victoria, VIC

Resolved - The outage impacting services in Rushworth (3612) area Victoria, VIC has been resolved and all services should now be back to normal.

Emergency Call service (000) status: Please raise a fault if your service is still not working.
Feb 12, 02:42 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Rushworth (3612) area Victoria, VIC.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 12, 01:21 AEDT

Feb 11, 2026

Regional Outage in Rowsley (3340) area Victoria, VIC

Resolved - The outage impacting services in Rowsley (3340) area Victoria, VIC has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 11, 20:01 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Rowsley (3340) area Victoria, VIC.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 11, 19:02 AEDT

Remote Outage in Mount Isa (4825) area Queensland, QLD

Resolved - The outage impacting services in Mount Isa (4825) area Queensland, QLD has been resolved and all services should now be back to normal.

Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 11, 18:21 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mount Isa (4825) area Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 11, 13:32 AEDT

Remote Outage in Ravensthorpe (6346) area Western Australia, WA

Resolved - The outage impacting services in Ravensthorpe (6346) area Western Australia, WA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 11, 16:52 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ravensthorpe (6346) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. amaysim customers will only be able to call Emergency Services if they are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Feb 11, 14:32 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Ravensthorpe (6346) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 11, 08:42 AEDT

Feb 10, 2026

Remote Outage in Mount Isa (4825) area Queensland, QLD

Resolved - The outage impacting services in Mount Isa (4825) area Queensland, QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 10, 17:31 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mount Isa (4825) area, Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Feb 10, 16:31 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mount Isa (4825) area, Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

We apologise for the disruption and appreciate your patience.
Feb 10, 10:42 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Mount Isa (4825) area Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 10, 05:03 AEDT

Remote Outage in Cleve (5640) area South Australia, SA

Resolved - The outage impacting services in Cleve (5640) area South Australia, SA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 10, 12:51 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cleve (5640) area South Australia, SA.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 10, 08:42 AEDT

Regional Outage in Grafton (2460) area New South Wales, NSW

Resolved - The outage impacting services in Grafton (2460) area New South Wales, NSW has been resolved and all services should now be back to normal.

Emergency Call service (000) status: Please raise a fault if your service is still not working.
Feb 10, 00:02 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Grafton (2460) area, New South Wales, NSW.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 9, 22:52 AEDT

Feb 9, 2026

Regional Outage in Connewarre (3227) area Victoria, VIC

Resolved - The outage impacting services in Connewarre (3227) area Victoria, VIC has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 9, 19:01 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: Connewarre (3227) area, Victoria, VIC.
Cause: Working with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We are monitoring the situation closely and will keep you updated. We apologise for the impact this is having on your service and appreciate your patience.
Feb 9, 17:42 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Connewarre (3227) area Victoria, VIC.
Cause: Collaborating with an external provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 9, 11:52 AEDT

Regional Outage in Sleepy Hollow (2483) area New South Wales, NSW

Resolved - The outage impacting services in Sleepy Hollow (2483) area New South Wales, NSW has been resolved. All services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 9, 15:41 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Sleepy Hollow (2483) area, New South Wales, NSW.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Feb 9, 15:22 AEDT

Remote Outage in Exmouth (6707) area Western Australia, WA

Resolved - The outage impacting services in Exmouth (6707) area Western Australia, WA has been resolved and all services should now be back to normal.

Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 9, 15:22 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Exmouth (6707) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Feb 9, 13:43 AEDT

Feb 8, 2026

Remote Outage in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA

Resolved - The outage impacting services in Hardwicke Bay (5575) and Minlaton (5575) areas South Australia, SA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 8, 12:32 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Hardwicke Bay (5575) and Minlaton (5575) areas, South Australia, SA.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Feb 8, 07:22 AEDT

Feb 7, 2026

Remote Outage in East Carnarvon (6701) and North Plantations (6701) areas Western Australia, WA

Resolved - This incident has been resolved.
Feb 7, 11:29 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Feb 3, 03:41 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Feb 2, 15:02 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Feb 1, 15:11 AEDT

Update - amaysim is working on restoring an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Feb 1, 08:02 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the disruption this is causing and appreciate your patience.
Jan 31, 15:21 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Jan 31, 09:31 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Jan 31, 03:52 AEDT

Update - There is an ongoing outage affecting services as detailed below:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

We apologise for the impact this is having on your service and appreciate your patience.
Jan 30, 22:11 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: East Carnarvon (6701) and North Plantations (6701) areas, Western Australia, WA.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jan 30, 16:23 AEDT

Regional Outage in Edmonton (4869) area Queensland, QLD

Resolved - The outage impacting services in Edmonton (4869) area Queensland, QLD has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 7, 09:11 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Edmonton (4869) area, Queensland, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 7, 03:32 AEDT

Remote Outage in Cleve (5640) area South Australia, SA

Resolved - The outage impacting services in Cleve (5640) area South Australia, SA has been resolved and all services should now be back to normal.

The Emergency Call service (000) is operational.

If your service is still not working, please raise a fault.
Feb 7, 05:31 AEDT

Investigating - amaysim is aware of an outage affecting services:

Affected services: Mobile Voice and Mobile Data.
Affected area: Cleve (5640) area, South Australia, SA.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.

Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Feb 7, 04:32 AEDT

About This Site

Scheduled Maintenance

Planned Mobile Maintenance Feb `21`, `2026` `18:00` - Feb `22`, `2026` `06:30` AEDT

Past Incidents

About This Site

Related

Scheduled Maintenance

Planned Mobile Maintenance Feb 21, 2026 18:00 - Feb 22, 2026 06:30 AEDT

Past Incidents

Planned Mobile Maintenance Feb `21`, `2026` `18:00` - Feb `22`, `2026` `06:30` AEDT