Subscribe to UpdatesSubscribe
Visit our support site.
All Systems Operational
About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
Mobile
Operational
90 days ago
99.71
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Operational
90 days ago
98.82
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jan 8, 2026
No incidents reported today.
Jan 7, 2026
Resolved -
The outage impacting services in Streaky Bay, Eba Anchorage, Haslam and Perlubie, SA has been restored. We apologise for the inconvenience this caused and appreciate your patience.
The Emergency Call service (000) is fully operational.
Jan 7, 23:41 AEDT
The Emergency Call service (000) is fully operational.
Jan 7, 23:41 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Streaky Bay, Eba Anchorage, Haslam and Perlubie SA - 5680.
Cause: Unplanned Equipment Failure.
Estimated time to fix: For safety reasons, on-site attendance has been deferred due to extreme heat in the area. The technicians are expected to arrive by approximately 09:30 AEDT on 08/01/2026.
Emergency Call Service (000): Under Investigation.
We appreciate your patience as we work to resolve the situation. Updates will be provided as more information becomes available.
Jan 7, 21:09 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Streaky Bay, Eba Anchorage, Haslam and Perlubie SA - 5680.
Cause: Unplanned Equipment Failure.
Estimated time to fix: For safety reasons, on-site attendance has been deferred due to extreme heat in the area. The technicians are expected to arrive by approximately 09:30 AEDT on 08/01/2026.
Emergency Call Service (000): Under Investigation.
We appreciate your patience as we work to resolve the situation. Updates will be provided as more information becomes available.
Jan 7, 21:09 AEDT
Update -
There is an ongoing disruption affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Streaky Bay, Eba Anchorage, Haslam and Perlubie SA - 5680.
Cause: Unplanned Equipment Failure.
Estimated time to fix: Under Investigation.
Emergency Call Service (000): Under Investigation.
We apologise for the inconvenience this is causing and appreciate your patience.
Jan 7, 18:11 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Streaky Bay, Eba Anchorage, Haslam and Perlubie SA - 5680.
Cause: Unplanned Equipment Failure.
Estimated time to fix: Under Investigation.
Emergency Call Service (000): Under Investigation.
We apologise for the inconvenience this is causing and appreciate your patience.
Jan 7, 18:11 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected areas: Streaky Bay, Eba Anchorage, Haslam and Perlubie - 5680.
Cause: Potential hardware failure.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.
Jan 7, 15:54 AEDT
Affected services: NBN - Voice & Internet.
Affected areas: Streaky Bay, Eba Anchorage, Haslam and Perlubie - 5680.
Cause: Potential hardware failure.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress.
Jan 7, 15:54 AEDT
Resolved -
The outage impacting services in Eyre Peninsula and South West, SA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 7, 15:31 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 7, 15:31 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 7, 12:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 7, 12:52 AEDT
Jan 6, 2026
Resolved -
We are pleased to advise that the outage impacting services in Bowen Basin - North, Central Highlands (Qld), QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 6, 10:02 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 6, 10:02 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Bowen Basin - North, Central Highlands (Qld), QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Jan 6, 03:41 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Bowen Basin - North, Central Highlands (Qld), QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Jan 6, 03:41 AEDT
Jan 5, 2026
Resolved -
We are pleased to advise that the outage impacting services in Gosford, NSW has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 5, 16:22 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 5, 16:22 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gosford, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jan 5, 11:01 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Gosford, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jan 5, 11:01 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gosford, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jan 5, 05:10 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Gosford, NSW.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Jan 5, 05:10 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Gosford, NSW.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 4, 23:33 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Gosford, NSW.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 4, 23:33 AEDT
Resolved -
The outage impacting services in Wyong, NSW has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 5, 00:11 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 5, 00:11 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Wyong, NSW.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Jan 5, 00:02 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Wyong, NSW.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Jan 5, 00:02 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Wyong, NSW.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 4, 23:51 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Wyong, NSW.
Cause: Under investigation.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 4, 23:51 AEDT
Jan 4, 2026
Jan 3, 2026
Resolved -
The outage impacting services in Eyre Peninsula and South West, SA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 3, 19:31 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 3, 19:31 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 3, 14:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 3, 14:42 AEDT
Resolved -
The outage affecting services in Manjimup, WA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 3, 15:52 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 3, 15:52 AEDT
Update -
There is an ongoing disruption to services due to an outage:
Affected services: Mobile Voice and Mobile Data.
Affected area: Manjimup, WA.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Jan 3, 15:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Manjimup, WA.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Jan 3, 15:21 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Manjimup, WA.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jan 3, 09:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Manjimup, WA.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Jan 3, 09:31 AEDT
Resolved -
The outage impacting services in Limestone Coast, SA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 3, 01:12 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 3, 01:12 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Limestone Coast, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 2, 20:12 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Limestone Coast, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 2, 20:12 AEDT
Jan 2, 2026
Resolved -
The outage impacting services in Cairns - South, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 2, 12:02 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 2, 12:02 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: Cairns - South, QLD.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Jan 2, 09:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Cairns - South, QLD.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Jan 2, 09:31 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Cairns - South, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 2, 03:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Cairns - South, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage has been lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 2, 03:52 AEDT
Jan 1, 2026
Resolved -
We are pleased to advise that the outage impacting services in Cleveland - Stradbroke, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 1, 05:01 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Jan 1, 05:01 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Cleveland - Stradbroke, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 1, 01:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Cleveland - Stradbroke, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is currently unavailable due to this outage. Emergency calls can be made where other mobile provider coverage exists or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Jan 1, 01:32 AEDT
Dec 31, 2025
Resolved -
The outage impacting services in DUNK ISLAND, QLD has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:13 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:13 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 16:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Innisfail - Cassowary Coast, QLD.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 16:52 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Mid West, WA has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:12 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 31, 09:12 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Mid West, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 31, 05:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Mid West, WA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 31, 05:32 AEDT
Dec 30, 2025
Resolved -
The outage impacting services in Kalkadoon, The Gap, Mount Isa, QLD has been resolved. All services should now be back to normal.
If your service is still not working, please raise a fault.
The Emergency Call service (000) is operational.
Dec 30, 18:34 AEDT
If your service is still not working, please raise a fault.
The Emergency Call service (000) is operational.
Dec 30, 18:34 AEDT
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 15:41 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 15:41 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 10:49 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap, Mount Isa - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 10:49 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 30, 10:16 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 30, 10:16 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 06:40 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Kalkadoon, The Gap - QLD 4825.
Cause: Power outage.
Emergency Call Service (000): Under investigation.
Restoration of NBN services depends on the return of commercial power supply.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Dec 30, 06:40 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Fisher, Healy, Kalkadoon, Menzies, Mica Creek, Miles End, Mornington, Mount Isa City, Parkside, Pioneer, The Gap, Townview, Winston - QLD 4825.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 01:40 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Fisher, Healy, Kalkadoon, Menzies, Mica Creek, Miles End, Mornington, Mount Isa City, Parkside, Pioneer, The Gap, Townview, Winston - QLD 4825.
Cause: Under investigation.
Emergency Call Service (000): Under investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 30, 01:40 AEDT
Dec 29, 2025
Resolved -
This incident has been resolved.
Dec 29, 13:39 AEDT
Dec 29, 13:39 AEDT
Investigating -
We've identified an issue where you might have some trouble activating or making changes to your mobile service. We understand this may be a little frustrating and appreciate your patience.
Dec 29, 11:19 AEDT
Dec 29, 11:19 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Yorke Peninsula, SA has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 29, 02:31 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 29, 02:31 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Yorke Peninsula, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 29, 01:03 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Yorke Peninsula, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 29, 01:03 AEDT
Dec 28, 2025
Resolved -
We are pleased to advise that the outage impacting services in Eyre Peninsula and South West, SA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 28, 01:11 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 28, 01:11 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 27, 23:51 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Eyre Peninsula and South West, SA.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 27, 23:51 AEDT
Dec 27, 2025
Dec 26, 2025
Resolved -
We are pleased to advise that the outage impacting services in Margaret River, WA has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 26, 01:22 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Dec 26, 01:22 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: NBN - Voice & Internet.
Affected area: Margaret River, WA.
Postcodes: 6285.
Cause: Power outages.
Emergency Call Service (000): Under Investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 25, 23:11 AEDT
Affected services: NBN - Voice & Internet.
Affected area: Margaret River, WA.
Postcodes: 6285.
Cause: Power outages.
Emergency Call Service (000): Under Investigation.
Our teams are actively working to restore the services as a priority. We will keep you informed with the progress. Thank you for your understanding.
Dec 25, 23:11 AEDT
Dec 25, 2025
Resolved -
We are pleased to advise that the outage impacting services in Ipswich Hinterland, Ipswich Inner, QLD has been resolved and all services should now be back to normal.
If your service is still not working, kindly raise a fault.
Dec 25, 02:22 AEDT
If your service is still not working, kindly raise a fault.
Dec 25, 02:22 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 25, 01:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
We appreciate your patience as we work to resolve the situation.
We will provide regular updates as more information becomes available.
Dec 25, 01:21 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 25, 00:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Ipswich Hinterland, Ipswich Inner, QLD.
Cause: Power outages.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Dec 25, 00:42 AEDT