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All Systems Operational
About This Site
You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.
Uptime over the past 90 days. View historical uptime.
Mobile
Operational
90 days ago
99.94
% uptime
Today
Our website
Operational
90 days ago
100.0
% uptime
Today
Home Internet
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 7, 2026
Resolved -
We are pleased to advise that the outage impacting services in Charles Sturt University (2678) area New South Wales has been resolved and all services should now be back to normal.
The status of the Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 7, 17:12 AEST
The status of the Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 7, 17:12 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Charles Sturt University (2678) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 7, 14:02 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Charles Sturt University (2678) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 7, 14:02 AEST
Apr 6, 2026
No incidents reported.
Apr 5, 2026
Resolved -
We are pleased to advise that the outage impacting services in Thredbo Village (2625) area New South Wales has been resolved and all services should now be back to normal.
The status of the Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 5, 16:42 AEST
The status of the Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 5, 16:42 AEST
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Thredbo Village (2625) area, New South Wales.
Cause: Collaboration with an external provider to resolve the issue.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency calls can be made where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience during this time.
Apr 5, 11:52 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Thredbo Village (2625) area, New South Wales.
Cause: Collaboration with an external provider to resolve the issue.
Emergency Call Service (000): Coverage is currently lost due to this outage. Emergency calls can be made where other mobile provider coverage is available or via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience during this time.
Apr 5, 11:52 AEST
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Thredbo Village (2625) area, New South Wales.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 5, 11:42 AEST
Affected services: Mobile Voice and Mobile Data.
Affected area: Thredbo Village (2625) area, New South Wales.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Apr 5, 11:42 AEST
Completed -
The scheduled maintenance has been completed.
Apr 5, 04:00 AEST
Apr 5, 04:00 AEST
Scheduled -
You will be unable to use Australian Passport as a method of identification when signing up to a plan between 2am to 4am AEST 5th April. We understand this may be a little frustrating and appreciate your patience.
Apr 3, 13:46 AEDT
Apr 3, 13:46 AEDT
Apr 4, 2026
Resolved -
We are pleased to advise that the outage impacting services in Merriwa (2329) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 4, 20:42 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Apr 4, 20:42 AEDT
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Apr 4, 19:52 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Apr 4, 19:52 AEDT
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Apr 4, 14:02 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Working with an external provider to resolve.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We are monitoring the situation closely and will keep you updated. Thank you for your patience.
Apr 4, 14:02 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 4, 08:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Merriwa (2329) area, New South Wales.
Cause: Collaborating with a service provider to resolve the issue.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Apr 4, 08:22 AEDT
Apr 3, 2026
No incidents reported.
Apr 2, 2026
No incidents reported.
Apr 1, 2026
Completed -
The scheduled maintenance has been completed.
Apr 1, 06:00 AEDT
Apr 1, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 AEDT
Mar 31, 20:00 AEDT
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders. Customers may also have some trouble activating or modifying their mobile accounts between 8pm and 6am AEDT. We understand this may be a little frustrating and appreciate your patience.
Mar 31, 08:58 AEDT
Mar 31, 08:58 AEDT
Mar 31, 2026
Resolved -
We are pleased to advise that the outage impacting services in Kurunjang (3337) area Victoria has been resolved. All services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 31, 13:22 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 31, 13:22 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Kurunjang (3337) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Mar 31, 09:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Kurunjang (3337) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed with the progress.
Mar 31, 09:31 AEDT
Mar 30, 2026
Resolved -
We are pleased to advise that the outage impacting services in Port Wakefield (5550) area South Australia has been resolved. All services should now be back to normal.
The Emergency Call service (000) status is operational.
If your service is still not working, please raise a fault.
Mar 30, 18:42 AEDT
The Emergency Call service (000) status is operational.
If your service is still not working, please raise a fault.
Mar 30, 18:42 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Port Wakefield (5550) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Mar 30, 14:13 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Port Wakefield (5550) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Mar 30, 14:13 AEDT
Mar 29, 2026
No incidents reported.
Mar 28, 2026
Resolved -
We are pleased to advise that the outage impacting services in Kianga (2546) area New South Wales has been resolved and all services should now be back to normal.
Emergency Call service (000) status: Please ensure this service is working. If your service is still not working, kindly raise a fault.
Mar 28, 14:32 AEDT
Emergency Call service (000) status: Please ensure this service is working. If your service is still not working, kindly raise a fault.
Mar 28, 14:32 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Kianga (2546) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Mar 28, 09:11 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Kianga (2546) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the impact this is having on your service and appreciate your patience.
Mar 28, 09:11 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Kianga (2546) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 28, 03:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Kianga (2546) area, New South Wales.
Cause: Under investigation.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 28, 03:22 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 28, 08:00 AEDT
Mar 28, 08:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 AEDT
Mar 27, 22:00 AEDT
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 8am AEDT. We understand this may be a little frustrating and appreciate your patience.
Mar 25, 12:46 AEDT
Mar 25, 12:46 AEDT
Mar 27, 2026
Resolved -
We are pleased to advise that the outage impacting services in The Dawn (4570) area Queensland has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, kindly raise a fault.
Mar 27, 14:22 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, kindly raise a fault.
Mar 27, 14:22 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 27, 01:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 27, 01:22 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Mar 26, 01:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Mar 26, 01:31 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 26, 00:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 26, 00:31 AEDT
Update -
amaysim is working on restoring an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Mar 25, 18:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We appreciate your patience as we work to resolve the situation. Regular updates will be provided as more information becomes available.
Mar 25, 18:42 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 25, 18:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: The Dawn (4570) area, Queensland.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 25, 18:32 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Mount White (2250) area New South Wales has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 27, 04:32 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 27, 04:32 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Mount White (2250) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 27, 01:54 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Mount White (2250) area, New South Wales.
Cause: Power outages.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 27, 01:54 AEDT
Mar 26, 2026
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:00 AEDT
Mar 26, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 AEDT
Mar 25, 20:00 AEDT
Scheduled -
Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 8pm and 6am AEDT. We understand this may be a little frustrating and appreciate your patience.
Mar 24, 20:31 AEDT
Mar 24, 20:31 AEDT
Mar 25, 2026
Resolved -
We are pleased to advise that the outage impacting services in the Rosedale (5350) area of South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 25, 14:02 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 25, 14:02 AEDT
Update -
There is an ongoing outage affecting services as detailed below:
Affected services: Mobile Voice and Mobile Data.
Affected area: Rosedale (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Mar 25, 08:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Rosedale (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Mar 25, 08:21 AEDT
Update -
There is an ongoing disruption affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Rosedale (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Mar 25, 02:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Rosedale (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
We apologise for the impact this is having on you and appreciate your patience.
Mar 25, 02:32 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Rosedale (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Mar 24, 20:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Rosedale (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): There is a loss of coverage due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress.
Mar 24, 20:42 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Sandy Creek (5350) area South Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 25, 13:41 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 25, 13:41 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: Sandy Creek (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Mar 25, 12:21 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Sandy Creek (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Mar 25, 12:21 AEDT
Update -
There is an ongoing outage affecting services with details as follows:
Affected services: Mobile Voice and Mobile Data.
Affected area: Sandy Creek (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Mar 25, 06:31 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Sandy Creek (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): amaysim has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or can be made via WiFi.
We apologise for the disruption this is causing and appreciate your patience.
Mar 25, 06:31 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Sandy Creek (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 25, 00:45 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Sandy Creek (5350) area, South Australia.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 25, 00:45 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 08:00 AEDT
Mar 25, 08:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 AEDT
Mar 24, 22:00 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Mar 24, 21:35 AEDT
Mar 24, 21:35 AEDT
Scheduled -
Due to necessary maintenance scheduled for tonight, you might have some trouble activating or making changes to your mobile service between 10pm and 8am AEDT. We understand this may be a little frustrating and appreciate your patience.
Mar 23, 14:50 AEDT
Mar 23, 14:50 AEDT
Resolved -
We are pleased to advise that the outage impacting services in Drouin (3818) area Victoria has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 25, 02:01 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 25, 02:01 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Drouin (3818) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 24, 22:42 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Drouin (3818) area Victoria.
Cause: Unplanned equipment failure.
Emergency Call Service (000): Coverage is lost due to this outage. Emergency service calls can be made where other mobile provider coverage is available or via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 24, 22:42 AEDT
Mar 24, 2026
Resolved -
We are pleased to advise that the outage impacting services in Williams (6391) area Western Australia has been resolved and all services should now be back to normal.
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 24, 13:01 AEDT
The Emergency Call service (000) is operational.
If your service is still not working, please raise a fault.
Mar 24, 13:01 AEDT
Update -
There is an ongoing outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Williams (6391) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 24, 11:12 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Williams (6391) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 24, 11:12 AEDT
Update -
There is an ongoing outage affecting services with the following details:
Affected services: Mobile Voice and Mobile Data.
Affected area: Williams (6391) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 24, 05:22 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Williams (6391) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
We apologise for the disruption and appreciate your patience.
Mar 24, 05:22 AEDT
Investigating -
amaysim is aware of an outage affecting services:
Affected services: Mobile Voice and Mobile Data.
Affected area: Williams (6391) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 23, 23:32 AEDT
Affected services: Mobile Voice and Mobile Data.
Affected area: Williams (6391) area, Western Australia.
Cause: Power outages.
Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. You will only be able to call Emergency Services if you are within coverage of another mobile network or can call via WiFi.
Our teams are actively working to restore services as a priority. We will keep you informed of the progress. Thank you for your understanding.
Mar 23, 23:32 AEDT