Investigating - amaysim is aware of an outage affecting services for customers in Daly - Tiwi - West Arnhem, NT. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Sep 02, 2025 - 13:11 AEST

About This Site

You can check this page for information about any planned maintenance or other major outages.
Need more help? Simply visit https://www.amaysim.com.au/help/contact to get in touch.

Mobile Operational
90 days ago
96.89 % uptime
Today
Our website Operational
90 days ago
100.0 % uptime
Today
Home Internet Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2025
Resolved - amaysim can advise that the outage impacting customers in Murray River - Swan Hill VIC has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 2, 15:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Murray River - Swan Hill, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Sep 2, 14:14 AEST
Resolved - Optus can advise that the outage impacting Optus customers in South Coast NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault via MyWholesale Portal.

We're sorry for the impact the outage had on our customers and thank them for their patience.

Sep 2, 13:31 AEST
Investigating - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 13:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Beaudesert QLD has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 2, 12:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 1, 18:12 AEST
Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD due to unplanned equipment failure. There is no new information to share since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 1, 17:01 AEST
Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD due to unplanned equipment failure. There is no new information to share since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 1, 11:11 AEST
Update - amaysim is aware of an outage affecting services to customers in Beaudesert, QLD due to unplanned equipment failure. There is no new information to share since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Sep 1, 05:32 AEST
Investigating - Amaysim is aware of an outage affecting services to customers in Beaudesert, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 31, 23:43 AEST
Resolved - Amaysim can advise that the outage impacting customers in Eyre Peninsula and South West SA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Sep 2, 02:52 AEST
Update - amaysim is aware of an outage affecting services to customers in Eyre Peninsula and South West, SA due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Sep 1, 21:42 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Eyre Peninsula and South West, SA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Sep 1, 21:22 AEST
Sep 1, 2025
Resolved - Amaysim can advise that the outage impacting customers in Upper Murray excluding Albury NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 1, 18:22 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Upper Murray excluding Albury, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Sep 1, 18:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Port Stephens NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Sep 1, 17:32 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Port Stephens, NSW due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. The company apologizes for the inconvenience caused. Teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix it. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Sep 1, 14:13 AEST
Aug 31, 2025
Resolved - Amaysim can advise that the outage impacting customers in Kimberley WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 31, 23:22 AEST
Update - amaysim is aware of an outage affecting services to customers in Kimberley, WA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 31, 19:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Kimberley, WA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 31, 13:21 AEST
Resolved - Amaysim can advise that the outage impacting customers in Upper Murray excluding Albury NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 31, 21:03 AEST
Update - amaysim is aware of an outage affecting services for customers in Upper Murray excluding Albury, NSW, caused by unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 31, 12:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Upper Murray excluding Albury, NSW, caused by unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix it. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 31, 02:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Upper Murray excluding Albury, NSW, caused by unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 31, 00:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Upper Murray excluding Albury, NSW, caused by unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 30, 18:52 AEST
Update - amaysim is aware of an outage affecting services for customers in Upper Murray excluding Albury, NSW, caused by unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as quickly as possible. Customers are thanked for their patience while the situation is being prioritized, and regular updates will be provided as more information becomes available.
Aug 30, 13:02 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Upper Murray excluding Albury, NSW, caused by unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix the problem. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 30, 07:13 AEST
Completed - The scheduled maintenance has been completed.
Aug 31, 11:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 05:00 AEST
Scheduled - You will be unable to use your Driver's License as a method of identification when signing up to a plan between 5am and 11:45am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 29, 18:10 AEST
Aug 30, 2025
Resolved - Amaysim can advise that the outage impacting customers in Lower North, Yorke Peninsula SA, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 30, 21:03 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Lower North, Yorke Peninsula, SA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the outage is unknown, but we are prioritizing resources to resolve the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 30, 20:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Surf Coast - Bellarine Peninsula VIC has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 30, 19:12 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Surf Coast - Bellarine Peninsula, VIC due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 30, 18:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Taree - Gloucester NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 30, 18:22 AEST
Update - amaysim is aware of an outage affecting services for customers in Taree - Gloucester, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 30, 12:22 AEST
Update - amaysim is aware of an outage affecting services to customers in Taree - Gloucester, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 29, 12:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Taree - Gloucester, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 12:52 AEST
Update - amaysim is aware of an outage affecting services for customers in Taree - Gloucester, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as soon as possible. Services are expected to be restored by 2025-08-31 19:00:00 AEST. We will provide regular updates as more information becomes available and thank customers for their patience.
Aug 27, 16:52 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Taree - Gloucester, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 27, 14:44 AEST
Resolved - Amaysim can advise that the outage impacting customers in Nillumbik - Kinglake, Whittlesea - Wallan VIC, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 30, 18:22 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Nillumbik - Kinglake, Whittlesea - Wallan, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the outage is unknown, but we are prioritizing resources to resolve the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 30, 16:22 AEST
Resolved - Amaysim can advise that the outage impacting customers in Glenelg - Southern Grampians VIC has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 30, 16:32 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Glenelg - Southern Grampians, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 30, 12:52 AEST
Resolved - Amaysim can advise that the outage impacting customers in Wangaratta - Benalla VIC has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 30, 13:33 AEST
Update - amaysim is aware of an outage affecting services for customers in Wangaratta - Benalla, VIC due to power outages. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 30, 13:33 AEST
Update - amaysim is aware of an outage affecting services for customers in Wangaratta - Benalla, VIC due to power outages. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 30, 07:42 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Wangaratta - Benalla, VIC due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 30, 02:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Upper Goulburn Valley VIC has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 30, 12:13 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Upper Goulburn Valley, VIC due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 30, 08:52 AEST
Resolved - Amaysim can advise that the outage impacting customers in Albury NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 30, 10:42 AEST
Update - amaysim is aware of an outage affecting services for customers in Albury, NSW due to power outages. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused to customers. Teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 30, 07:22 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Albury, NSW due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 30, 01:32 AEST
Completed - The scheduled maintenance has been completed.
Aug 30, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 23:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 11pm and 9am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 29, 18:08 AEST
Aug 29, 2025
Resolved - Amaysim can advise that the outage impacting customers in Eyre Peninsula and South West SA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 29, 22:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Eyre Peninsula and South West, SA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Aug 29, 19:52 AEST
Resolved - Amaysim can advise that the outage impacting customers in Gympie - Cooloola QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 29, 21:51 AEST
Update - amaysim is aware of an outage affecting services for customers in Gympie - Cooloola, QLD. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Regular updates will be provided as more information becomes available, and customers are thanked for their patience during this time.
Aug 29, 14:31 AEST
Update - amaysim is aware of an outage affecting services for customers in Gympie - Cooloola, QLD. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 29, 08:42 AEST
Update - amaysim is aware of an outage affecting services for customers in Gympie - Cooloola, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are underway to restore services as soon as possible. Services are expected to be back up and running by 2025-08-29 09:00:00 AEST. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 29, 02:52 AEST
Update - amaysim is aware of an outage affecting services to customers in Gympie - Cooloola, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 23:52 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Gympie - Cooloola, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 18:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Grampians VIC has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 29, 15:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Grampians, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 29, 14:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Grampians, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 29, 08:12 AEST
Resolved - Amaysim can advise that the outage impacting customers in Wellington VIC has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 29, 12:42 AEST
Update - amaysim is aware of an outage affecting services to customers in Wellington, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 29, 05:22 AEST
Update - amaysim is aware of an outage affecting services to customers in Wellington, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 28, 23:31 AEST
Update - amaysim is aware of an outage affecting services to customers in Wellington, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 17:52 AEST
Update - amaysim is aware of an outage affecting services to customers in Wellington, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 12:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Wellington, VIC. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. Regular updates will be provided as more information becomes available, and we thank customers for their patience.
Aug 28, 06:22 AEST
Resolved - Amaysim can advise that the outage impacting customers in South Coast NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 29, 10:42 AEST
Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 20:11 AEST
Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 18:42 AEST
Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 13:01 AEST
Update - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the situation. Regular updates will be provided as more information becomes available.
Aug 28, 07:12 AEST
Investigating - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 01:32 AEST
Aug 28, 2025
Resolved - Amaysim can advise that the outage impacting customers in Bowen Basin - North QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 28, 18:11 AEST
Update - amaysim is aware of an outage affecting services to customers in Bowen Basin - North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services have been affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 28, 16:01 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Bowen Basin - North, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 10:12 AEST
Resolved - Amaysim can advise that the outage impacting customers in Kiama - Shellharbour NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 28, 16:01 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Kiama - Shellharbour, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 10:22 AEST
Resolved - Amaysim can advise that the outage impacting customers in Kiama - Shellharbour NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 28, 14:32 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Kiama - Shellharbour, NSW due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. Currently, the time required to resolve the issue is unknown, but we are prioritizing resources to address it. We appreciate customers' patience and will provide regular updates as more information becomes available.
Aug 28, 10:22 AEST
Resolved - Amaysim can advise that the outage impacting customers in Daly - Tiwi - West Arnhem NT has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 28, 14:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Daly - Tiwi - West Arnhem, NT due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 28, 09:32 AEST
Resolved - Amaysim can advise that the outage impacting customers in Albany, Wheat Belt - South WA, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 28, 13:51 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Albany, Wheat Belt - South, WA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 28, 08:11 AEST
Resolved - Amaysim can advise that the outage impacting customers in South Coast NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 28, 11:42 AEST
Investigating - amaysim is aware of an outage affecting services for customers in South Coast, NSW. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 27, 15:32 AEST
Aug 27, 2025
Resolved - Amaysim can advise that the outage impacting customers in Kimberley WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 27, 22:51 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Kimberley, WA. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 27, 21:12 AEST
Resolved - Amaysim can advise that the outage impacting customers in Innisfail - Cassowary Coast QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 27, 18:42 AEST
Update - amaysim is aware of an outage affecting services to customers in Innisfail - Cassowary Coast, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 27, 16:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Innisfail - Cassowary Coast, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 26, 16:42 AEST
Update - amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 25, 17:02 AEST
Update - amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 24, 17:13 AEST
Update - amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 17:32 AEST
Update - amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 11:51 AEST
Update - amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 06:02 AEST
Update - amaysim is aware of an outage affecting services for customers in Innisfail - Cassowary Coast, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are impacted. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 23, 00:23 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Innisfail - Cassowary Coast, QLD. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as soon as possible. At this time, the duration for resolution is unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available. Customers are thanked for their patience.
Aug 22, 18:32 AEST
Resolved - Amaysim can advise that the outage impacting customers in Toowoomba QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 27, 18:22 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Toowoomba, QLD due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. The company apologizes for the inconvenience caused to customers. Teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix the problem. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 27, 14:43 AEST
Resolved - Amaysim can advise that the outage impacting customers in Port Douglas - Daintree QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 27, 17:02 AEST
Update - amaysim is aware of an outage affecting services for customers in Port Douglas - Daintree, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are affected. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 27, 14:41 AEST
Update - amaysim is aware of an outage affecting services for customers in Port Douglas - Daintree, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We appreciate customers' patience as we prioritize resolving the issue. Regular updates will be provided as more information becomes available.
Aug 27, 07:21 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Port Douglas - Daintree, QLD. We apologize for the inconvenience this is causing. Our teams are working urgently to identify the cause and determine which services are impacted. We are doing everything possible to restore services as quickly as we can. At this time, the resolution timeframe is unknown, but we are prioritizing resources to address the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 27, 01:41 AEST
Resolved - Amaysim can advise that the outage impacting customers in Eyre Peninsula and South West SA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 27, 14:43 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Eyre Peninsula and South West, SA due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the outage is unknown, but we are prioritizing resources to resolve the issue. We appreciate customers' patience and will provide regular updates as more information becomes available.
Aug 27, 08:33 AEST
Resolved - amaysim can advise that the outage impacting customers in Allans Flat, Barwidgee, Beechworth, Bright, Bruarong, Buffalo River, Eurobin, Gapsted, Merriang, Merriang South, Mount Buffalo, Mudgegonga, Myrtleford, Osbornes Flat, Ovens, Oxley Flats, Rosewhite, Stanley, Tarrawingee, Wandiligong, Whorouly East, Wooragee, Yackandandah, VIC, 3691, 3737, 3747, 3741, 3749, 3739, 3740, 3691, 3678, 3740, 3735, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault through the appropriate support channels. We apologize for the impact the outage had on our customers and thank you for your patience.
Aug 27, 01:16 AEST
Update - amaysim is aware of an outage affecting services to customers in various regional areas including Allans Flat, Barwidgee, Beechworth, Bright, Bruarong, Buffalo River, Eurobin, Gapsted, Merriang, Merriang South, Mount Buffalo, Mudgegonga, Myrtleford, Osbornes Flat, Ovens, Oxley Flats, Rosewhite, Stanley, Tarrawingee, Wandiligong, Whorouly East, Wooragee, and Yackandandah in VIC. Teams are working urgently to identify the cause and determine which services are impacted. While efforts are underway to resolve the issue with the involved service provider, the situation is being closely monitored and updates will be provided regularly. amaysim apologizes for the inconvenience and appreciates customers' patience. The time required to resolve the issue is currently unknown, but active collaboration is ongoing to fix it.
Aug 26, 21:05 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Allans Flat, Barwidgee, Beechworth, Bright, Bruarong, Buffalo River, Eurobin, Gapsted, Merriang, Merriang South, Mount Buffalo, Mudgegonga, Myrtleford, Osbornes Flat, Ovens, Oxley Flats, Rosewhite, Stanley, Tarrawingee, Wandiligong, Whorouly East, Wooragee, Yackandandah, VIC, with postal codes 3691, 3737, 3747, 3741, 3749, 3739, 3740, 3691, 3678, 3740, and 3735. The outage is impacting NBN - Voice & Internet services. The teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix the problem. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 26, 19:31 AEST
Aug 26, 2025
Resolved - Amaysim can advise that the outage impacting customers in Redcliffe QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 26, 15:42 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Redcliffe, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are underway to restore services as quickly as possible. Services are expected to be back up and running by 2025-08-26 21:57:17 AEST. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 26, 15:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Rockhampton QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 26, 06:41 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Rockhampton, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 26, 01:22 AEST
Resolved - Amaysim can advise that the outage impacting customers in Far North QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 26, 01:51 AEST
Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 25, 07:32 AEST
Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 24, 07:43 AEST
Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 23, 08:02 AEST
Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 23, 02:11 AEST
Update - amaysim is aware of an outage affecting services for customers in Far North, QLD. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 22, 20:32 AEST
Update - amaysim is aware of an outage impacting services to customers in Far North, QLD. The issue is affecting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 22, 14:42 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Far North, QLD. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Aug 22, 09:02 AEST
Aug 25, 2025
Resolved - Amaysim can advise that the outage impacting customers in Gascoyne WA has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 25, 18:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Gascoyne, WA. The issue is impacting Mobile Voice and Mobile Data. The situation is being closely monitored and efforts are underway to resolve it. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 24, 20:22 AEST
Update - amaysim is aware of an outage impacting services to customers in Gascoyne, WA. The issue is affecting Mobile Voice and Mobile Data. The situation is being closely monitored and efforts are underway to resolve it. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 24, 14:32 AEST
Update - amaysim is aware of an outage impacting services to customers in Gascoyne, WA. The issue is affecting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 24, 08:52 AEST
Update - amaysim is aware of an outage affecting services to customers in Gascoyne, WA. The issue is impacting Mobile Voice and Mobile Data. The situation is being closely monitored and efforts are underway to resolve it. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 24, 03:02 AEST
Update - amaysim is aware of an outage impacting services to customers in Gascoyne, WA. The outage is affecting Mobile Voice and Mobile Data. We are working with the service provider, monitoring the situation closely, and will keep you updated. We're sorry for the impact this is having and thank you for your patience. Services are expected to be restored by 2025-08-23 23:30:00 AEST. We will provide regular updates as more information becomes available.
Aug 23, 21:22 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Gascoyne, WA. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as soon as possible. At this time, the duration of the resolution is unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available. Customers are thanked for their patience.
Aug 23, 20:23 AEST
Resolved - Amaysim can advise that the outage impacting customers in Upper Goulburn Valley VIC has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 25, 15:32 AEST
Update - amaysim is aware of an outage affecting services for customers in Upper Goulburn Valley, VIC due to unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 25, 13:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Upper Goulburn Valley, VIC due to unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 24, 13:52 AEST
Update - amaysim is aware of an outage affecting services to customers in Upper Goulburn Valley, VIC due to unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 24, 08:01 AEST
Update - amaysim is aware of an outage affecting services for customers in Upper Goulburn Valley, VIC due to unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 24, 02:21 AEST
Update - amaysim is aware of an outage affecting services for customers in Upper Goulburn Valley, VIC due to unplanned equipment failure. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 20:31 AEST
Update - amaysim is aware of an outage affecting services to customers in Upper Goulburn Valley, VIC due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 23, 14:52 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Upper Goulburn Valley, VIC. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as quickly as possible. At this time, the duration of the resolution is unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 23, 14:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Lower Hunter NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 25, 15:12 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Lower Hunter, NSW. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 25, 14:12 AEST
Resolved - Amaysim can advise that the outage impacting customers in Lake Macquarie - East, Wyong NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 25, 13:52 AEST
Update - amaysim is aware of an outage affecting services for customers in Lake Macquarie - East, Wyong, NSW. There is no new information since the last update, but the issue is confirmed to be impacting Mobile Voice and Mobile Data services. The teams are working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience as the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 25, 13:13 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Lake Macquarie - East, Wyong, NSW. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 25, 07:33 AEST
Aug 24, 2025
Resolved - Amaysim can advise that the outage impacting customers in Far North QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 24, 23:02 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Far North, QLD. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration for resolution is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Aug 24, 21:32 AEST
Resolved - Amaysim can advise that the outage impacting customers in Gascoyne WA has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 24, 05:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Gascoyne, WA due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 23:51 AEST
Update - amaysim is aware of an outage affecting services to customers in Gascoyne, WA due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 18:12 AEST
Update - amaysim is aware of an outage affecting services to customers in Gascoyne, WA due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 12:32 AEST
Update - amaysim is aware of an outage affecting services to customers in Gascoyne, WA due to power outages. There is no new information to share since the last update, but it is confirmed that Mobile Voice and Mobile Data services are impacted. The teams are working urgently to identify the affected services and restore them as soon as possible. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 23, 06:42 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Gascoyne, WA due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. We expect services to be restored by 2025-08-23 05:00:00 AEST. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 23, 01:01 AEST
Aug 23, 2025
Aug 22, 2025
Resolved - Amaysim can advise that the outage impacting customers in Toowoomba QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 22, 18:02 AEST
Update - amaysim is aware of an outage affecting services for customers in Toowoomba, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 22, 16:31 AEST
Update - amaysim is aware of an outage affecting services to customers in Toowoomba, QLD. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as quickly as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to address it. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 21, 16:41 AEST
Update - amaysim is aware of an outage affecting services for customers in Toowoomba, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 21, 15:21 AEST
Update - amaysim is aware of an outage affecting services for customers in Toowoomba, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 21, 09:32 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Toowoomba, QLD. There is no new information since the last update, but the issue is currently under investigation. The company apologizes for the inconvenience caused and is working urgently to identify the cause and determine which services are affected. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 21, 03:42 AEST
Resolved - Amaysim can advise that the outage impacting customers in Wagga Wagga NSW has been resolved and all services should now be back to normal. If your service is still not working, please raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 22, 14:22 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Wagga Wagga, NSW due to unplanned equipment failure. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 22, 08:52 AEST
Aug 21, 2025
Resolved - Amaysim can advise that the outage impacting customers in Kimberley WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 21, 20:03 AEST
Update - amaysim is aware of an outage affecting services to customers in Kimberley, WA. The issue is impacting Mobile Voice and Mobile Data. Efforts are underway to resolve the situation, and the situation is being closely monitored. Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Aug 21, 14:43 AEST
Investigating - amaysim is aware of an outage affecting Mobile Voice and Mobile Data services for customers in Kimberley, WA. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. The time required to fix the problem is currently unknown, but updates will be provided as more information becomes available.
Aug 21, 09:02 AEST
Resolved - Amaysim can advise that the outage impacting customers in Kimberley WA has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 21, 16:31 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Kimberley, WA due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 21, 15:13 AEST
Resolved - amaysim can advise that the outage impacting customers in Ballidu, Dalwallinu, Kalannie, Petrudor, Pithara, and West Ballidu, WA Postcodes: 6606, 6608, 6609 & 6468, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank you for your patience.
Aug 21, 15:28 AEST
Update - amaysim is aware of an outage affecting services to customers in WA due to a power outage. There is no new information since the last update, but it is confirmed that NBN voice and internet services are impacted. The affected services are a result of a commercial power outage. Efforts are being prioritized to deploy generators to the NBN network affected by the power outage. The teams are working urgently to identify impacted services and restore them as soon as possible. Services are expected to be restored by 18:30 AWST. Customers are thanked for their patience while the situation is being addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 21, 09:51 AEST
Update - amaysim is aware of an outage affecting services to customers in WA due to a power outage. There is no new information since the last update, but it is confirmed that NBN - Voice & Internet services are impacted. The teams are working urgently to identify affected services and restore them as soon as possible. Services are expected to be restored by 18:30 AWST. Customers are thanked for their patience while the situation is being resolved as a priority. Regular updates will be provided as more information becomes available.
Aug 21, 08:37 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Ballidu, Dalwallinu, Kalannie, Petrudor, Pithara, and West Ballidu, WA (Postcodes: 6606, 6608, 6609 & 6468), caused by a power outage. The outage is impacting nbn voice and internet services. The teams are working urgently to identify the affected services and restore them as soon as possible. The time required to resolve the issue is currently unknown, but resources are being prioritized to fix it. Customers are thanked for their patience, and regular updates will be provided as more information becomes available.
Aug 21, 03:09 AEST
Resolved - Amaysim can advise that the outage impacting customers in Latrobe Valley VIC has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 21, 14:52 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Latrobe Valley, VIC. The outage is impacting Mobile Voice and Mobile Data. The situation is being closely monitored, and efforts are underway to resolve the issue. We apologize for the inconvenience and appreciate your patience. At this time, the duration of the outage is unknown, but work is ongoing to fix the problem. Regular updates will be provided as more information becomes available.
Aug 21, 14:13 AEST
Resolved - amaysim can advise that the outage impacting amaysim customers in Bourke - Cobar - Coonamble, NSW, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 21, 13:30 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Bourke - Cobar - Coonamble, NSW due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. We expect services to be restored by 2025-08-21 06:00:00 AEST. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 21, 00:42 AEST
Resolved - Amaysim can advise that the outage impacting customers in Richmond Valley - Coastal NSW has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank them for their patience.
Aug 21, 13:22 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Richmond Valley - Coastal, NSW. The outage is currently under investigation. Teams are working urgently to identify the cause and determine which services have been impacted. Efforts are focused on restoring services as quickly as possible. The time required to resolve the situation is currently unknown, but resources are being prioritized to address the issue. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 21, 12:13 AEST
Aug 20, 2025
Resolved - Amaysim can advise that the outage impacting customers in Ipswich Hinterland, Redcliffe QLD, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 20, 18:31 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Ipswich Hinterland, Redcliffe, QLD due to power outages. The outage is impacting Mobile Voice and Mobile Data. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. We expect services to be restored by 2025-08-20 20:00:00 AEST. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 20, 16:03 AEST
Resolved - Amaysim can advise that the outage impacting customers in Maryborough QLD has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank them for their patience.
Aug 20, 13:32 AEST
Investigating - amaysim is aware of an outage affecting services for customers in Maryborough, QLD. The outage is impacting Mobile Voice and Mobile Data. Teams are working urgently to identify the cause and determine which services have been affected. Efforts are underway to restore services as soon as possible. Services are expected to be back up and running by 2025-08-20 17:00:00 AEST. Regular updates will be provided as more information becomes available, and customers are thanked for their patience.
Aug 20, 12:32 AEST
Resolved - amaysim can advise that the outage impacting customers in Bungwahl, Coomba Park, Bulahdelah, Elizabeth Beach, Smiths Lake, Coolongalook, Mount Chapman, NSW 2423, 2428 has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank you for your patience.
Aug 20, 09:22 AEST
Update - amaysim is aware of an outage affecting services to customers in Bungwahl, Coomba Park, Bulahdelah, Elizabeth Beach, Smiths Lake, Coolongalook, Mount Chapman, NSW 2423, 2428 due to unplanned equipment failure. The outage is impacting Mobile – Voice & Internet. The estimated time to fix is currently under investigation. A technician is scheduled to attend the site in the morning. We thank customers for their patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 20, 03:02 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Bungwahl, Coomba Park, Bulahdelah, Elizabeth Beach, Smiths Lake, Coolongalook, Mount Chapman, NSW 2423, 2428 due to unplanned equipment failure. The outage is impacting Mobile – Voice & Internet. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify which services have been affected and to restore them as soon as possible. Currently, the time required to resolve the issue is unknown, but we are prioritizing resources to fix it. We appreciate customers' patience and will provide regular updates as more information becomes available.
Aug 19, 21:34 AEST
Resolved - amaysim can advise that the outage impacting customers in Regional Outage in MaryboroughWest, QLD 4650, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank you for your patience.
Aug 20, 04:31 AEST
Investigating - amaysim is aware of an outage affecting services to customers in Maryborough West, QLD 4650, caused by a power outage. The outage is impacting Mobile – Voice & Internet services. We apologize for the inconvenience this is causing our customers. We are doing everything possible to restore services as soon as possible. At this time, the duration of the outage is unknown, but we are prioritizing resources to address the issue. We appreciate customers' patience as we work to resolve the situation and will provide regular updates as more information becomes available.
Aug 19, 22:30 AEST
Aug 19, 2025
Resolved - amaysim can advise that the outage impacting customers in BARGARA, QLD 4670, has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We're sorry for the impact the outage had on our customers and thank you for your patience.
Aug 19, 15:15 AEST
Update - amaysim is aware of an outage affecting services to customers in BARGARA, QLD 4670 due to a power outage. The outage is impacting Mobile – Voice & Internet services. There is no new information to share since the last update. We apologize for the inconvenience this is causing our customers. At this time, the duration to resolve the issue is unknown, but resources are being prioritized to fix the problem. We appreciate customers' patience and will provide regular updates as more information becomes available.
Aug 19, 14:13 AEST
Update - amaysim is aware of an outage affecting services to customers in BARGARA, QLD 4670 due to a power outage. The outage is impacting Mobile – Voice & Internet. A technician is expected to be on site by 14:00 AEST, 19/08/2025. We apologize for the inconvenience this is causing our customers. At this time, the duration to resolve the situation is unknown, but resources are being prioritized to address the issue. We appreciate customers' patience and will provide regular updates as more information becomes available.
Aug 19, 10:45 AEST
Update - amaysim is aware of an outage affecting services to customers in BARGARA, QLD 4670 due to a power outage. The outage is impacting Mobile – Voice & Internet. A field technician has been engaged for further investigation. We apologize for the impact this is having on our customers. At this stage, the time required to resolve the situation is unknown, but resources are being prioritized to fix the issue. We thank customers for their patience as the situation is addressed as a priority. Regular updates will be provided as more information becomes available.
Aug 19, 07:47 AEST
Update - amaysim is aware of an outage affecting services to customers in BARGARA, QLD 4670 due to a power outage. The outage is impacting Mobile – Voice & Internet services. There is no new information to share since the last update. We apologize for the inconvenience this is causing our customers. At this stage, the time required to resolve the situation is unknown, but resources are being prioritized to fix the issue. We thank customers for their patience and will provide regular updates as more information becomes available.
Aug 19, 01:48 AEST
Investigating - amaysim is aware of an outage affecting services to customers in BARGARA, QLD 4670 due to a power outage. The outage is impacting Mobile – Voice & Internet services. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the affected services and restore them as soon as possible. At this time, the duration of the resolution is unknown, but we are prioritizing resources to address the issue. We thank customers for their patience as we work to resolve the situation promptly.
Aug 18, 20:09 AEST
Completed - The scheduled maintenance has been completed.
Aug 19, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 22:00 AEST
Scheduled - Due to necessary maintenance scheduled for tonight, we will not be able to immediately process new Home Internet orders between 10pm and 6:30am AEST. We understand this may be a little frustrating and appreciate your patience.
Aug 18, 10:05 AEST
Resolved - Amaysim can advise that the outage impacting customers in ARCHER, NT has been resolved and all services should now be back to normal. If your service is still not working, kindly raise a fault. We apologize for the impact the outage had on our customers and thank you for your patience.
Aug 19, 01:27 AEST
Investigating - Amaysim is aware of an outage affecting services for customers in ARCHER, NT. The outage is impacting mobile voice and internet services. We apologize for the inconvenience this is causing our customers. Our teams are working urgently to identify the cause and determine which services are affected. We are doing everything possible to restore services as quickly as we can. At this time, the duration of the outage is unknown, but we are prioritizing resources to resolve the issue. We will provide regular updates as more information becomes available and appreciate customers' patience.
Aug 18, 22:46 AEST